No smile from cashier, very cold

I chose him because it said that he helps the military.. he takes forever to respond back to your mesages unless it's time to pay him and he doesn't give a damn about your case he'll only fight for the minimum if that. He doesn't listen to what you have to say ... due to his incompetencies I don't know how I'm going survive with all the money I have to pay for my case... if I could give no stars I would choose someone who actually cares about you and your caae

Mr. Seidman has been great, his office staff is very friendly and helpful. I am confident he will get me what I am asking for.