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Green Scene Landscaping & Swimming Pools
Legal services in Chatsworth, CAReviews: 21 | Overal Rating: Good
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Reviews
Main things we loved-
1) They have a cool and helpful 3d design mockup, that looks almost identical to the completed project and color renderings.
2) The entire team was a delight to work with, quite professional. It was obvious from the get-go that staff took pride in their work and in turn that translated into a work of art that we'll enjoy for a long time to come.
3) We received weekly email updates which was helpful to know what was coming up next.
4) Scott went through the entire process and answered all our questions. We chose specific upgrades that made a big difference at the end, for example the artistic pavers made a huge impact.
5) They somehow, someway made the backyard look larger. How does that even happen? I don't know but they made it happen.
6) We may be more finicky than others and do strive for perfection, these guys delivered just that.
We definitely recommend Green Scene. Our front and backyard look beyond amazing, SO aesthetically pleasing, our friends and family are taken back at HOW beautiful it turned out. Truuullly stunning.
Scott himself: The President of the company comes to your house every couple of weeks to check up on you and your progress. If you're not happy with a choice you've made he'll have suggestions for something else. If you want to add something, he'll be ready to go over the merits of your idea and the placement of it. It's the kind of personal touch that makes you feel good about your decision to use Green Scene.
His crews: Professional, courteous, neat and quiet. With the exception of equipment that is, by nature noisy, I heard no raised voices or loud music. Both things I've experienced in the past with contractors.
His office team: Responsive, courteous and helpful. E-mails I sent were answered in a timely manner. Phone calls I made were picked up. Texts I sent were responded to. What more can you ask for?
Inevitable problems that will almost certainly crop up: I had another company come and install fencing and gates. (Green Scene doesn't do fencing and gates, unfortunately) They did a great job but there was a problem. The latching systems they used were not up to code and we couldn't pass inspection until it was rectified. Frank, the foreman on my job, did everything in his power including being the go-between and assisting an entirely different company to get them changed out. It wasn't even his work and he still went out of his way for me. This is the kind of unexpected service that gets your company a positive review from me.
I couldn't be happier with my choice of Green Scene to make my pool a reality. It's something I've wanted since childhood and the reality is even better than the dream and I have Scott and his team at Green Scene to thank for it.
Design
Scott is a gifted landscape architect who strives for delighting his customers with his creativity and imagination. He had incredible abilities to draw insight from our conversations and translated it into design concepts. Scott was keen on reflecting the Spanish style of our house in the design while incorporating several eclectic elements with a masterful touch, creating a perfect aesthetic balance and stunning visual and sound effect. The project has transformed our backyard into a resort-worthy total experience of entertainment and relaxation.
Craftsmanship
Scott understands the process of co-creation that goes beyond the design phase. He involved us throughout the project from planning to material selection and construction. Scott set a high standard on craftsmanship and demanded great attention to details. His team was dedicated, hardworking and experienced. The crews, supervised by Frank, were open to feedback and willing to make necessary modifications to achieve perfection. The overall quality was sound. Rey's masonary work was exceptionally superb.
Scope, Budget, Schedule
The project scope was not insignificant, nor was the cost. Opportunities existed to ensure the alignment of the details in the contract and the drawing to avoid any misunderstanding. The schedule was one of the most challenging aspects of our project. The construction commenced in the fall. As the rainy season started, the project ground to a halt, and we ended up with a ginormous mud hole in the backyard for a few depressing months. After a year-long anxious anticipation, the architectural rendering was finally turned into a beautiful reality. Despite the protracted timeline, the bliss of our newfound paradise is absolutely worth waiting!
Scott is an amazing designer and he will give you unique design for your home. He has so many ideas! Our neighbors often stop at front of our home and tell us that our yard is the best. And, they haven't even seen our back yard! Greenscene was very professional and detailed in every way. I had terrible experience before with contractor so we were very cautious for this project. Scott impressed me completely. Greenscene completed everything they promised and more.
Service reps who stop-by our home for Westcliffe community told us that our backyard was the best he has seen in our community!
I'd recommend Greenscene to anyone who had bad experience with other contractor.
Thank you Scott and Frank, Greenscene! We are going to enjoy our outdoor living!
There was a major leak in the brand new pool they installed (see photo of wet soil next to pool)—, which took them over 2 weeks & 30,000 gal of water— to fix. In fact, we can only hope it’s fixed, bc they covered the spot w sod prematurely before we could verify, and they gave us one of many “oops!” responses when we challenged them.
The planting in our front yard look like a garage sale. No theme, no plan, no color or other coordination. I’m working on replacing all. And the trees are puny compared to what was I dictated in the plans.
The expensive Artistic Paver Co. patio tiles looks terrible w stains in the cracks (photos) that they claim are “industry standard”. Such a low bar. The paver company also balked on backing their product (that’s a diff review). The stains are not water, btw. Does not evaporate.
So many other probs. And the owner is a complete bully, and, characteristically—highly ‘sensitive’ when called out. Push too hard and he will act offended or claim fragile health. Don’t buy his customer service claims, either. It’s been a nightmare. Happy only to be done with them.
Their truck almost ran me off the road hound north on I-5.
Edit: as a response to the business response. The driver license plate was 46767k2 I believe. Extreme tailgating and unsafe driving by shooting to right lane before passing. This was shortly before we both got stuck in a freeway road closure due to fire. My wife said she noticed driver had a ponytail. Thank you.
1- High quality in terms of direct material & design (I personally checked the materials used for construction even the tiles were made in Japan & Italy).
2- Dependability, Flexibility & Reliability
3- On time delivery
4- Acceptable Cost- benefit ratio
5- High Quality personnel
6- Outstanding Teamwork
7- Excellent Communication Skills
8- Extreme Business awareness
9- Customer orientation
Additionally, I would like to deliver my appreciation to each team member:
Scott owner & designer he is an artist with great expertise in design.
Noei chief construction team member has an outstanding expertise in his job providing delicate finished work.
Frank construction manager very professional & customer oriented
Stephanie Project manager Strong leadership & Effective Communications
In order to support a fair market I need to add this to my review:
If you have decided to build pool & landscaping in Westcliff Porter Ranch community ; I do recommend to compare the quality & workmanship of other builders( they all have signage ) to that of Green Scene by just walking through the community. Undoubtedly, you will see the poor quality of work from all other builders. My wife I walk through the community & we are surprised to see such a bad quality of work from other builders !!! . However, Green Scene does the job with good faith, perfection & outstanding quality in terms of hardscaping .
We have a new construction home that needed landscaping and hardscaping work. The front and back of the house were a dirt lot, a blank canvas for making something that we and the kids would use for the years to come.
We interviewed 4 different landscaping companies and had a chance to look at the work they had done in the neighborhood. Scott, the owner of Green Scene, came over to the house for a consult. He interviewed with us with a lengthy design questionnaire. We gave him a very high level idea of what we wanted and our budget. Based on our ideas and questions that he asked, he would come up with a design. Unlike most landscapers, the plans/design would not belong to us. We were hesitant paying for plans that we wouldn't get to keep if we decided not to hire Green Scene. After some discussion we did decide to pay the retainer and at least see what kind of design he would come up with.
Scott designed and presented the plans in their Design offices. We were amazed with what he came up with. We had just given some basic ideas of what we wanted but he designed something very detailed and elegant looking. It included concepts that we hadn't seen in other homes and details that would make it unique from neighboring homes. We could tell right away that Scott is an artist. He uses a software that enables one to see the design in 2D and 3D as well which gave us a very good idea of how the place would look like. He gave us a detailed line by line breakdown of the project cost. The estimate they came up with was way more than we had budgeted though. Their prices seemed about 15% more than what other companies would have charged.
After much debating we did decide to hire Green Scene even though their price was higher. Why? First impressions matter and we got the sense that their concept looked great and their attention to details. Their whole operation seemed very organized and professional. Their plans were good "right out of the box" and we only needed to make small changes. We also liked that they did the entire job and that we could chose all the material at their design center without having to go other places.
They begun work right after the HOA approved the plans. Their crew were professional through out the process, there every morning by 7 and cleaning up the area every single day after finishing work. The whole work took about 5 months. It was slower than the neighbors projects but it was for a good reason; they didn't seem to rush things and their attention to detail (to be fair, the rain added to the delay). I noticed them measure, remeasure and adjust things frequently throughout and it shows in the end project. There were also things that they tore apart and re-did that we didn't think had any issues but which the foreman saw flaws in and didn't meet their standards. We never once got the impression that they were cutting corners which can be a concern whenever one works with a contractor. Any change or feedback we had was incorporated without much fuss.
Scott picked all the plants and flowers, he is very knowledgeable on them and knows what will look good and what will work in our SoCal weather. From the 30 or so different plants, we only had to change a couple so his overall selection was great. They also did a lot of prep work on the area that the lawn is on. We are on a fairly rocky area and the lawn on homes that Green Scene has worked on seems to hold up well compared to some neighbors.
The final landscaping looks great and is close to the 3D rendering that was initially presented to us. A lot of the neighbors have complemented us on how good it looks, especially the front landscaping.
In summary, even though Green Scene was pricier than other landscapers, they delivered a beautiful and high quality landscaping. Time will tell how well the construction holds up but based on the work they put in, we hope that it will look good for years to come.
1. They do what they say they are going to do.
2. They show up on time
3. Their work is extraordinarily good
4. Scott actually has ideas and can design not only on a blank piece of paper but in a 3d file that will allow you to see your yard and make choices while in the space virtually.
I cant say enough about them. Everyone we recommend to them uses Scott at Green Scene after bidding everybody in town. That says a lot.
Thank you Green Scene we love the yard.
I would highly recommend The Green Scene to anyone that is looking for a landscape design or construction project.
Pros:
- Excellent customer service
- Attention to detail
- Innovative and personalized designs
- High quality craftsmanship/workmanship
- Always goes the extra mile to help
Cons:
- none
After discovering that Green Scene had done a number of projects in our neighborhood, all of which turned our great, we decided to give them a call. Scott Cohen (owner) came out and gave his info session/learning our wants/sales pitch. He may have come on a little strong, but, as we would soon find out, Scott was able to back-up his lofty pitch with a clear demonstration of expertise, know how, and, most importantly, being able to blend his clients desires and imagination with his years of experience to create something magnificent.
Once construction began, it was clear to us that we made the right choice in company. The workers showed up promptly each day, worked hard, were always extremely professional, and all extremely skilled. Green Scene used a combination of their own employees and some specialty trade subcontractors. They all seemed to work well together and were all very well managed from the Green Scene office. Overall, we were extremely impressed by the workers who worked tirelessly to make our yard as amazing as it turned out. These guys were fantastic!
The timeline was fairly close to the schedule that was initially presented to us – despite all the rain toward the end of the project which they worked their best around. Sure, during the project we had our occasional frustrations, but, what’s a project without that? The Green Scene folks are busy and sometimes, a few reminders are in order. Fortunately, any issue was minor and was always quickly resolved. There were a few unexpected discoveries that increased the initial quote – cracks discovered in the pool and needing a larger gas line. We believe Green Scene charged fairly for these unknown items and did not see it as an opportunity to price gouge. During the course of the project, we added a few things here and there which affected the overall budget, but, that was our decision. All in all, everything was kept clean and transparent with very little that was not already taken into account at the beginning. Even after I paid in full, the small fix-it items were done promptly without any frustrations. The project went about as smooth as these projects can ever go.
Once the dust settled, the equipment left the site, and the workers went home, we were left with the yard of our dreams. Every wish was fulfilled, we cannot be happier with the outcome. As for the investment we made, it will pay dividends. No, we do not plan to ever sell our home, but, this is a yard that our family will cherish for years. This magnificent new yard brings us all outside to enjoy the quality family time to spend together. In this day in age, anything to pull the kids to get outside, to explore and to play, to use their imagination, to laugh and to live makes this entire project completely worth-while. Sure, we could have selected a company that quoted less or promised to do it faster, but, in the end, this is not a time to cut corners. Simply put, Green Scene works with a higher level of skill and experience than anyone else we were able to find. Every time they start a project, it is clear that they are putting their entire lofty reputation on the line and they will work around the clock to ensure that they don’t disappoint. Without hesitation and with the upmost confidence, we highly recommend Green Scene to transform your outdoor living space into one beyond what you can ever imagine. We are so proud to now be part of the Green Scene family.