I have spent a month trying to get a lien release for a vehicle purchased from a First Bank customer. They didn't post the payoff check for more than 2 weeks after I sent it via FedEx, and then they didn't send the lien release for, according to them, more than another week, and it's a week after they say they sent it. I still haven't gotten it. Now we're risking penalties to register it without that lien on the new title.
Absolutely awful, super disorganized, bumped around from person to person, always putting the blame at someone else's feet instead of just helping me resolve the issue.
Review Left On 02/27/2018
Sherry Cabaniss Bieberich
My best banking experience of all banks that I have used in any way.
Review Left On 02/27/2014
Jay Orellana
As a client and as an employee this Bank goes out of its way to ensure you are taken care of.
Law Companies Reviews
Absolutely awful, super disorganized, bumped around from person to person, always putting the blame at someone else's feet instead of just helping me resolve the issue.