Very good people very friendly, Support you to get your right , very very professional.

They are very slow on your case

I urge anyone that is looking for a lawyer to give this firm a call. You won't be sorry. I am so happy that I chose this firm. Good luck!

I Hired the Law Office of Downer Walters and Mitchener in multiple cases, They always kept me informed of my cases , I Would like to highly recommending this Law Firm. The whole staff is very friendly and I mean Beyond helpful they went above and beyond always. They were extremely patient with me. I will continue to hire This law office for any case... Thank you guys for your help and hard work

Please do not use these people I am still getting bills from 2007 that I didn’t know about of course they got paid and I ended up owing over $35,000 in medical bills I’ve worked with the other law firm‘s and this is the worst I’ve ever encountered just take my word for it and go to someone else.

Take to much money from you

This firm is WAY TOO big and WAY TO BUSY too care about you as an individual, my case has been open since June 2018, They have NEVER reached out to me for an update, they give me short answers when I call and there is not any personal touch. If you want a lawyer who actually cares about you and your case GOOO ELSEWHERE. I am sick of waiting and I am tired of a receptionist who cold transfers me without warning. You are just a nother 30% in their bank account. I HATE DOWNER WALTER & MITCHNER, rethink before trying them

I am beyond upset with this company. As a Charlotte native, this company used to be a good reputable company, but now it seems like an establishment to take advantage of people to gain funds from insurance. I understand it takes time for claims to process, but it a shame that I have not heard anything from anyone regarding my case. All the communication I've had, has been phone calls that I initiated due to no communication from anyone. I even called the lawyer Andy Downer and left a message on his machine last week (maybe before) to receive an unanswered response. I also contacted the insurance company at fault to see if I could gain some type of update and they declined to give me information due to me already being represented by this company. If you get into an accident, please chose a different company because this has been one headache after another. The waiting game is ridiculous and for a client to contact an attorney to gain no response is absolutely ridiculous and unprofessional. It doesn't matter if these things take 1 day or 1000 days, that part is not my issue, the issue is lack of communication and lack of professionalism from this company. Chose another company please, there's plenty in the area.
Note: I have also posted a complaint on the better business bureau website, I AM TIRED OF CALLING THEM. This establishment has to do better.

Not satisfied due to lack of communication throughout the process. My wreck happened over 6 months ago and I have yet to receive my settlement or phone call in reference to. I have to call for follow up information and reach out to establishments to expedite records on the law firms behalf which makes me feel I would have been better of handling this myself.

Willing to help others

I was traumatized after a young lady ran into me head on. I got a recommendation to see Mr. Mitchener and it turned out to be a wonderful decision. He walked me through every step of the process and thoroughly communicated with me on what was happening each step of the way. I would recommend him to anyone that asks and would come back in heartbeat...THANK YOU!!!

Very satisfied with the work of this law office! They helped me with any questions I had regarding sons case

(Translated by Google) I am very satisfied with the work of the lawyers. They helped me with my children's case. Karen helped me with all the questions I had to better understand the case process. I recommended them to everyone who needs a car accident lawyer.

(Original)
Estoy bien satisfecha con el trabajo de los abogados. Ellos me ayudaron con el caso de mis hijos. Karen me ayudo con toda las preguntas que yo tenia para mejor entender el proceso del caso. Yo se los recomendio a todos que necesiten un abogado para accidentes de auto.

the best lawyers in town

I've worked with plenty attorney's in the past but no one has achieved my expectations better than Mr. Mitchner. I greatly appreciate all of the hard worker from this team of people. SO AWESOME!

Very great and fast staff, and polite. Would definitely recommend to others needing attorneys for car wreck.

I was told by receptionist 6 to 8 weeks now we’ll over 6 to 8weeks now it’s pending or adjuster has the case reviewing. I have lost a job because of driver who stated he had had multiple accident in a year including hitting a tree. His car fixed and going to work me suffering walking with 2 kids. Threatening eviction because jobs can’t work with my schedule due to me having to leave and ride bus to get my kids from daycare in time. Losing benefits because I have to work a certain amount of hours. Now attorney out office for week do I want to leave voicemail really. This is no kind of way fair to me nor my children.

it was a great experience, Mr. Mitchener is wonderful. I like to recommend for any issues you may have.

so happy with the service

Mr. Mitchener was very helpful, & solved my case in a fast & timely matter, I would recommend this law firm to anyone.

Mr.Mitchner took great care of me. He did an OUTSTANDING job with this case and solved in a timely manner. Thank you! I certainly recommend

Always works for their clients!!

Mr. Mitchener was my attorney. He did a great job handling my car accident. He kept me updated and was able to take care of everything fast. I didn't have to worry about anything but getting better.

Currently a client here. I have to call constantly to get an update on my case. First they said it would take 6-8 weeks for an offer. After the 8 the weeks passed all they ever say is your case is pending and if I would like to leave a voicemail. They never return your call unless you've left multiple voicemails. The problem here is not the wait time but the communication. Lawyer is never in the office

i am happy with the way they handle my case keep me up to date on everything

I love them all very friendly welcoming

Mitchner was very professional to work with, as well he was very efficient and quick with helping me get my case settled.

My attorney was Mr. Mitchener, and he did a very great job handling my case, REALLY appreciate their hard work. I would always recommend him to anyone I know

My Attorney John Walters at Downer Walters & Mitchener was a great attorney, they all are very helpful here and a wonderful team. They come through for you all the time. Will highly recommend to friends and family!

I will highly recommend any and everyone to Downer Walters & Mitchener. I was very satisfied with my settlement that I received.

worked easily with us considering our circumstances......made sure we got the best offer....i was very pleased!!!

(Translated by Google) I am very satisfied with the work of the lawyers & with the help they have given me.

(Original)
Estoy bien satisfecha con el trabajo de los abogados & con la ayuda que me han dado.

Reliable and great customer service

The attorneys at
Downers, Walters and Mitchener was great to work with they were very concerned about settling my case with a great outcome. They were very easy to talk with and accessible. The settlement I received was exactly what I expected. They did not leave you in the blind. I highly recommend anyone to try this attorney office, you won't lose.

Mr. Thomas Downer of Downer Walters & Mitchener, I have known them over 35 years and taken my cases to them. Mr. Downer is a very excellent lawyer. He goes out of his way to help me. He also gives back to the community by reaching out and helping everyone that he can I recommend anyone to come and see this law firm.

From the very first visit of bringing my case to the firm I was treated with the upmost respect and love. The staff as a whole was very welcoming and knowledgeable. I am truly pleased with the work of the attorney with my case and will refer the firm and surely use them if needed again.

(Translated by Google) Excellent service, I had an accident & they helped me with my children's case.

(Original)
Excelente servicio, tuve un accidente & ellos me ayudaron con el caso de mis hijos.

This is my second go round with this law firm! Great people and fast service.

love them !!!!!

HELLO MY NAME IS GANAAYA SINGLETARY AND WAS RECENTLY REPRESENTED BY ATTORNEY VICTOR MITCHENER . MY EXPERIENCE WAS SWIFT AND JUST WITH ME HAVING NO KNOWLEDGE OF WHAT TO EXPECT AFTER CAR ACCIDENT. I WOULD LIKE TO THANK THEM FOR ALWAYS EXCEPTING MY CALLS AND KEEPING ME UPDATED ON MY CASE AT ALL TIMES.

SINCERELY GANAAYA SINGLETARY

Great staff! Always answered any concerns with polite responses and truly do care about each case.

They will work for u

The attorneys and staff were very helpful and pleasant.

They take their sweet time. Dont go there. After they take your case they will give you the run around. Going to look more into what they are doing. Very unpredictable and stressful.

Downer, Walter, amd Mitchener , P.A will always be my first choice when concerning accidents and injuries they treated me and my family with much care and handled my case at a very prompt speed an manner. When looking for an attorney i believe this offce is the best option if you want your case to be greatly appreciated !!

Waited 45 minutes for cold food and they still tried to charge me for it

I loved working with them. They were very helpful!

Downer, Waltners & Mitchener is the best attorney any one can ask for out of all the lawyers they are the best i promise you all wont be disappointed if you get injured or hurt in a car accident please contact them they take good care of you

All I can say is tenacious! I was involved in a accident in 2016, the insurance company didn't want to pay because their client had a heart attack. Mr. Mitchner fought 3 years! For the time he invested I know it wasn't for the money, it was for me! He wouldn't let the insurance company get away with not taking care of their responsibilities! I am truly grateful to this Law firm! Thank you for your tenacity!

All the Lawyers are Great an so helpful. And answer all your Questions. If you need legal help please go see them for sure.

Attorney Mitchener was very attentive and responsive to my needs and concerns! Everyone in the office are kind and professional! My case was handle and completed in a timely manner and I am happy that I chose this firm to help me!

Thank you all! Keep up the good work!

Nice people

Great set of people to work with!!. They are highly attentive and do everything they can for you. They're not in it for the money they're in it for you !! I would give 10 gold stars if i could

If you ever need a lawyer DO NOT GO TO them I will forever recommend “””Michael a Demayo””!!!!They’ll never be nasty, get you what you deserve, and stay on top of your case also maintain to continue to follow up with you during the wait.

Fast Friendly and Affordable

(Translated by Google) Excellent

(Original)
Excelente

Very well maintained business. Keeping his every word, and helping me to win my case. Getting everything handled so didnt have to worry about it.

Knowledge, good customer service

After a very unpleasant accident I was referred to the office by a family member. Everyone in the office was very nice and attentive. I would definitely recommend any of the attorneys because they were all helpful.

Downer, Walters & Mitchener treated me and my family EXCEPTIONALLY well after our unfortunate and untimely accident! From start to FINISH I was communicated with, updated, and reassured everything would be fine!! Downer, Walters & Mitchener EXCEEDED my expectations and helped tremendously! You will NOT regret using them!

Fast service when u go to office

One of the best attorneys in Charlotte NC

My attorney John Walters worked very quick and efficient to get me the settlement that I needed and definitely deserved after my accident. Thank you so much !!! I would definitely recommend him with any case.

I suggest completing your due diligence before proceeding as I am not valued as a client. I inquire every couple of months just to hear we waiting with no reason for the wait after several attempts before gaining a response. Ensure you level set expectations on communications as I Wish my experience was better. I have no idea why my service has been less than the service at the initial contract signing. Still waiting in hopes this ends soon.

Good Services!

Best attorneys in Charlotte!!! They get the job done

Communication is bad......
I call in always get sent to a voicemail for Mr. M PA however she never call back. I came in Mr.M stated that his PA will reach out to the adjustor to determain whats going on and call me back in a week. I just called and was placed in a voice3 after holding fir 20 min.
PLEASE PLEASE PLEASE CAN I HAVE SOME TYPE OF COMMUNICATION

So far so good

Best experience with a lawer ever!
Mr. Mitchener was very helpful, extremely patient, and staright forward with what he does. I would recommend anyone to them they helped a lot, all i have to say is be patient with them as well. Mr mitchener worked very hard to make sure i was taken care of and im thankful
By far greatest lawers in clt that ive experienced.
Ps. The price for service is well worth it and very reasonable. Dont change anything, thanks for the help, and geeat job guys!

I’ve worked with Mr. Mitchener a few times before and every time I am pleased with the outcome. I highly recommend him to anyone that needs help HE’S THE BEST! He cares for his clients as if it were his own family he’s fighting for! I couldn’t be happier! Thank u Mr. Mitchener

Just make sure you go way before 4....especially if you don't want to be rushed.

I have used them for two different situations and I couldn’t be any happier to have them represent me. When the unexpected happens it is really great to know that you have someone fighting your case that truly puts in perspective what the client is going through. Kenneth has always kept me informed and updated on my case, always fights for what is best and is a hard worker that doesn’t stop until justice has been served. Thank you so much for your dedication and your caring, honest, work.

Really great lawyers

It's o.k. Nice office. I met Mr. T. Downers son.

I really appreciate the promptness of how my case was taken and handled without any hassle or complications. I most certainly will recommend their services to anyone i come in contact with that may need some assistance.

The staff at this office is very friendly and they know what they are doing. If you are looking for a lawyer please think of Downer Walter and Mitchener. Mr.Mitchener is the BEST :)

Mr. Mitchener did an awesome job in getting a larger settlement than I anticipated. I would recommend him to anyone.

I would recommend these lawyers to anyone I know, they helped me with my case when I had a very scary moment in my life.

I can not put into words how grateful I am to have had Downer, Walters and Mitchener on my case after my accident. The partners in the group handled my case with professionalism and made the process easy and as care free as possible. The communication I received was open and honest as well as easy to understand, considering how long and difficult the process can be. I recommend them for your legal needs in the event that you are involved in an auto/collision accident.

Very caring and helpful

I love downer Walters & mitchener they get the job done ✅

I had the pleasure to have Downer, Walters & Michener represent me recently. Specially, Joe Downer did fantastic work on my behalf. He kept me informed throughout the process and truly cared about me and my case. There is no doubt that I wouldn’t hesitate to call him again. I highly recommend Mr. Downer and this firm. Many thanks!

VICTOR MITCHENER WAS MY ATTORNEY IN A PERSONAL INJURY CASE. VERY PROFESSIONAL. I GOT ALL OF MY INFORMATION QUICKLY AND I RECEIVED A VERY SATISFACTORY SETTLEMENT! I AM VERY PLEASED WITH THE ENTIRE FIRM. COMMUNICATION WAS GREAT. HIGHLY RECOMMENDED! IF SOMEONE DIDN'T KNOW AN ANSWER TO A QUESTION, THEY ALWAYS DIRECTED ME IN THE CORRECT PATH. THANK YOU AGAIN. GREAT TEAM!