Home
> Immigration attorney in Charlotte, NC
> Law Office of Kelli Y. Allen, PLLC Review
Law Office of Kelli Y. Allen, PLLC
Immigration attorney in Charlotte, NCReviews: 51 | Overal Rating: Good
Excellect | |
Good | |
Average | |
Bad | |
Awful |
Excellect | |
Good | |
Average | |
Bad | |
Awful |
Reviews
** UPDATE**
This firm has changed drastically since their top notch paralegal, Allison Feliciano left. It has been a nightmare dealing with their "new personnel". For starters, I emailed the attorney directly requesting a scanned copy of my recent submission of paperwork. She NEVER responded. I had to follow-up with her a month later. Shortly after I received an email from a woman who told me that Kelli had said that I needed to pay $100 to receive a copy of my file.
Not only was this the most ridiculous thing I had ever heard, but I have been a client since 2013. My entire family has been her clients. After paying her thousands of dollars, she had the audacity to try to charge me money to SCAN my paperwork. I quickly contacted the NC State Bar, and they informed me that this is not ethical. Clearly, this firm is trying to squeeze every little dime people have. After several emails back and forth with new staff, she emailed 8 little pages that were old and nothing to do with my newly filed paperwork. I'm still waiting on my documents.
Honestly, this firm was highly sought after because of her paralegal, Allison. I knew this would happen when she left. I'm so disappointed with the new level of customer service.
All they did was asked me for few documents and rearranged them alphabetically and sent it back to me and they took 4 months to do this. They charged me 1200$ for filling one form , they dint even fill it properly and completely. They put wrong information on it even after providing all details . I had to revise the entire form.
Even after providing everything they asked for, and following up for months and following every instruction they told me to , they ended up saying I misplaced documentation they sent me, when I dint. When I called USCIS asking guidance on how to proceed further and explained them about my scenario and what this attorney did , they are like I am not even supposed to do what she told me to ! How can this attorney jus get defensive instead of agreeing she dint know how to handle my case !
I am more disappointed for my time and faith I initially had on them , also $3k Which I paid for nothing .
(Original)
Muy buen servicio y eficaces
(Original)
Mi experiencia con la abogada Kelli Y. Allen fue extremadamente Maravillosa! En especial quiero agradecer a Allison por siempre haber estado siempre pendiente de mi caso. Allison me ayudó a obtener mi residencia permanente con mucho profesionalismo, Dedicación y amabilidad. Definitivamente recomiendo a todo aquel o aquella que necesite ayuda migratoria que visiten la oficina de la abogada Kelli Y. Allen! Muy confiables y profesionales en lo que hacen. Los mejores en Norte Carolina!
She is the best at what she does. I can truly say that she has been a blessing to us, she Has helped us sooo much. She kept in touch with us through the whole process.
She would explain to us step by step everything that had to be done. Im happy to say that Mrs. Allison is the best of the best. I strongly recommend them.
Thank you so much for everything Mrs. allison we appreciated all the hard work you put in our case.
Overall, I would only recommend this firm to families that are not dealing with time sensitive issues. We were initially told that the application would have been completed 2-3 weeks after we'd furnished them with all necessary paperwork, but our case was not started until about 2-3 months after we'd met these requirements. Communication is also a bit delayed, as you should expect an average wait time of about two business days for a response to all emails. However, it may be worth hiring this firm if your issue is not time sensitive and you wish, as I did, to support an all woman establishment.
(Original)
No lo recomiendo, yo pague por adelantado para que así pusieran mas empeño en su trabajo pero fue un grave error, a las últimas terminaron diciendo que era mi culpa que mi proceso no pudiera avanzar, pedi ver a la abogada para ver qué iba a pasar con mi caso y me dijeron que no tenía tiempo que solo le enviara un correo electrónico(todo el tiempo fue así siempre fue solo por correo electrónico solo mire a la abogada una vez en dos años) al final pedí un reembolso y toda mi documentación pero no me quisieron devolver nada y para colmo me querían cobrar las copias de mi archivo. PÉSIMO SERVICIO! Hispanos no confíen en ellas te hacen creer que te van ayudar en todo pero al final uno hace todo el trabajo, no confíen en ellas, no se dejen engañar.
Thanks you again and I hilly recommended.
After 5 years with my green card, Kelly Y Allen Immigration Law helped me in the process to get the citizenship and everything went according to my expectations and in the time they told me we will finish the process successfully when we started the paperwork.
I fully recommend them as an excellent and profesional team.
Allison Feliciano was in charge of both my cases and she did an excellent job. I appreciate her full support and I thank her for helping me.
Maria del Carmen Hernández y Torres
Charlotte, NC. 10/03/2013
I received Kelly Y Allen Immigration Law support to get my Green Card and the service they provided to me was very professional and focused to achieve the objective. Everything went according to the expectations and I received the Green Card 6 months after we made the application. I fully recommend this office to people that need an Immigration Office to help them during these kind of processes. I thank Kelly Y Allen Law and congratulate them for their great service.
María del Carmen Hernández y Torres
She has given me so much hope.
Thank you Allison for everything & Kelli.
Kelly took my case after a well known attorney rejected it, because she did not find enough evidence to solve it. Kelly's staffing explained to me the steps of my legal process; the way we would work to be convincing; and their prices were very reasonable.
Thank you Kelly Y. Allen Immigration Law for your professionalism and patience. You are an essential part of this great change in my life. I hope to continue working with you soon because this is still not the end.
God bless you,
Manuel A. Perez
Excellent experience, easy to talk to, answers questions, extremely knowledgeable, total commitment to her clients. We have had Kelli and her staff help us do an asset protection plan and get us approved for my mother's medicaid application. I was very relieved I met her at the Alzheimer's walk. I would recommend them 100%. Thank you!
These People are AMAZING. Always there when you need them no matter what, by email or phone(I even called them all the way from Mexico!). They truly go above and beyond their duties.