Waste of time

Intake was very emphatic with my plight.

Employee there loved my job the staff were loving and caring willing to help anyway they could. Would love to be
employed there again.

Attorney McMillan is the absolute best! Very caring and compassionate people!

Incompetent and unavailable.

I registered for one of their free clinics through Eventbrite. My confirmation email directed me to a location that was closed for maintenance. There was no contact information on the registration site or confirmation email. So I reached out to this and other LANC office locations to see if I could speak to a human for clarification and new direction. All office lines went directly to voice-mail.

I then called their "Help Line" which wasn't at all helpful. I sat and waited for the automated robot to provide me with an option to talk to a non-robot about a general issue such as this. Guess what? Of the 14 options offered to me on the phone, not one would be categorized as a line to call for general concerns. So I called back and just selected a random number to talk to someone; anyone. The "Help Line" then notifies me that average wait times are 15 minutes. 15 minutes?? I waited 20 and hung up.

Determined to attend, I went back to the registration site to look for other locations and then drove to the next nearest. I arrived an hour early and was welcomed by staff from the host location. After an hour and a half and no one else arriving, I asked the staff if they could contact someone to see if this event was even happening at all. After some investigating, the host staff notified that LANC, the registration site and confirmation email gave me the WRONG DATE!

A ridiculous waste of time.

Dated: April 24, 2018

Great information

Legal Aid of North Carolina Durham. help people with their. Legal. Matters ,they helped me too.

When They Say They Are For The People They Mean It . So True Recommend 100 percent

Terrible. Just another do nothing non profit. Will only take totally political cases. Waste of time.

The general assembly has reduced their funding so much that they basically no longer are able to offer any services to indigent people.

I give legal aid five things up because they help their community they try to do all they can for Durham or the community or the local people of Durham so they get five stars

BEST ADVICE FOR ANY PROBLEM

Great people doing great things!

They never return calls promptly! If it's not an emergency I guess try them however they seem uninterested...

Very nice people a great help

Very proficient and effective counsel.

Good

The consultation process is what I expected it to be

Only so much Legal Aid can do, even though they are lawyers, and only certain types of cases they can help with...which some I can understand like criminal cases they tell you to go to the court and ask for them to appoint you a lawyer....but when they can help they really help and are there for you! So thankful for my lawyers help! Very satisfied!

A good man

First they said I hd a case then the stupid lawyer called and said they can't help me. will never contact them again ever they are no use.

Very receptive to the needs of those coming to see them. Advice offered is caring and effective.