Awesome experience. Bought a 2017 Audi A3 which was in the shop for over a month with transmission issues. Rick was able to work with Audi to resolve my matter quickly and to my satisfaction. Would highly recommend.

Phone don't work. Emails not returned. Yah OK 5 stars! NOT!!!

I called a local attorney who is very popular here in Eastern NC. He said he could take my case but told me that Rick McNeil was simply the best in the state for this kind of litigation and resolution (lemon law issue). I called right away and was put right through. Rick laid out my case for me and spoke for the better part of an hour. He referred me to arbitration and told me to call if I needed him or if arbitration didn't reach a fair settlement. Rick is honest and knowledgeable. He has restored my faith in our justice system and that an attorney can care more for people than the dollar. If you are struggling with a clear lemon warranty auto issue, Rick is your man.

The vehicle I owned was just a failure right off of the factory line. Purchased new, but the issues began the night I drove it home. The driving force to seek a legal professional was due to my last service appointment that lasted 6 months and resulted in a new engine and a new transmission. I am known to be persuasive, but the vehicle manufacturer would offer only a 1 year warranty on the recent work done, and that was unsettling to me given the extensive work history on this vehicle. Also, the fact that it was approaching the end of the bumper to bumper warranty had me extremely unnerved. So I googled, read reviews and phoned Rick McNeil. He was so thorough during the initial phone consultation, my questions were answered before I asked. Rick was spot on the timeline for my manufacturer, and the end results were very impressive. During the process, communication was continual and swift. I can say with confidence that the outcome of my case exceeded my expectations because of Rick McNeil. Do not hesitate to contact his office if you even question that you are within the parameters of the Lemon Law. Thank you Rick!

Awesome lawyer! Very professional, very informative, provided a great service! If your having trouble with your vehicle I highly recommend using Rick McNeil as your lawyer!

Mr. McNeil was excellent! My vehicle had been to the shop a total of five times within a year for the exact same issue. I needed help and contacted Mr. McNeil. Mr. McNeil answered all emails and phone calls quickly, and communicated with me throughout the entire process from beginning to end. He helped me get the best possible outcome! I would definitely recommend his services!!

Rick is a nice guy but seemed to be out for a quick paycheck instead of trying to help me get what I deserved. Currently working with another lawyer and moving forward with getting what I deserve.

Rick was happy to talk with me in detail about my lemon law case. He even followed up to make sure I was on the right track after we decided I didn’t need to hire him at the time. Ultimately, I was fortunate enough to resolve my case without counsel, but would no reservations about hiring Rick. He is very knowledgeable and would no doubt provide excellent representation.

Rick has been absolutely amazing helping us resolve our lemon issue. He was extremely responsive, professional, and efficient. He provided step by step updates, was very thorough when explaining the process and helping guide us. We received the best possible outcome in a very timely, hassle free manner. Highly recommend.

Rick helped us turn our "lemon" into lemonade! We enjoyed working with Rick, he was very prompt, thorough, and communicated all updates of the progress in our case. We got a very satisfactory outcome and much faster than anticipated. We highly recommend his services. Dave and Sharon Edwards

I highly recommend Mr. McNeil. I thought I had run out of options, until I contacted him. Once he reviewed my case and decided we could move forward, I had hope. He was very prompt preparing the case, gave thorough responses to all my questions, and keep me informed every step of the way. No matter the outcome, you will not be disappointed having him stand up for you.

The best ! Answered all my questions. Kept me informed. Answered all phone calls and emails right away. Final settlement was even better than what he told me to expect. He made the whole process effortless for me !

It has been a pleasure working with Rick these past few months to get my issues resolved. My car had been in the shop about 30 days total at the time I contacted Rick. Not only did Rick get me a great resolution, he got me the best outcome possible. There's nothing more frustrating than endless auto issues, and hiring Rick means you don't have to face them alone. Compared to lawyers I have worked with in the past on other issues, Rick was super responsive - responding to any e-mail or phone call the same day, and usually within an hour or two. I can't recommend Rick enough; you simply can't go wrong with giving him a call.

Rick's guidance was instrumental in my getting a successful resolution for my lemon law case. Rick was transparent and highly ethical in recommending that I first attempt to use the manufacturer's dispute resolution service prior to engaging him. Despite not having an official engagement, Rick helped me craft my message and case and proactively addressed my questions. Ultimately, the resolution service ruled in my favour. I appreciate Rick's time spent with me and I cannot recommend him more highly for his professionalism, patience, and willingness to help.

I love shopping at big lots

A true resource for the consumer in need of help with a lemon law claim. Dedicating his practice to this particular area of the law he has helped hundreds of clients get to a better place and held auto manufacturers and some dealers to their promises (i.e. warranties).

I was going through few car problems that the dealership could not fix and they would not have any solution for me. I had no idea how I was going to deal with my lemon purchase. That’s where I came across Richard. He came highly recommended and sure enough I had an exceptional experience working with Richard. During the process, I found Richard to be very professional and extremely helpful. He was able to resolve my vehicle issues within short period of time. He is simply the best attorney!

Provided very helpful information about the lemon law

Rick is very knowledgeable about lemon law and gets results!

Rick made it easy for me to get "justice" for my 2016 RAM truck's on-going water leak problem. I had been dealing with this issue for about 1 1/2 years. I wasn't sure I had any recourse until I spoke to Rick McNeil. Everything he did for me was "as advertised". He answered my calls/emails promptly and explained the process to me so I could understand. The entire process took less than 4 months. I am SO glad I contacted Rick McNeil. Thank you again!

Richard is nothing but the BEST! I had no idea how to handle my claim against Chrysler. Within 90 days from the day i contacted him my case was settled and I couldnt be happier. He was very professional and very helpful! He would always answer my questions and concerns. He would even answer them on the weekend. By far the best attorney in North Carolina. Thanks to him I am now enjoying my truck again. Don’t hesitate to call him you will be very pleased with having him on your side!

Rick was a pleasure to do business with. He was thorough and responded quickly and efficiently. He took great care of my needs and helped me resolve my case and move on. I wouldn't hesitate to recommend him to anyone. I hope I never need to use him again but if I do I know I'm in good hands.

Honest, kind, and understanding. Richard is the man!

He was professional, responded very quickly and worked through the process with my husband and I very smoothly. We couldn't be happier with our results using him, and the customer service experience!

We refer all North Carolina Cases to Rick. We consider him the most professional and dedicated attorney regarding motor vehicle warranty matters.

Rick is a top notch Lemon Law Attorney. Upon my first consultation he broke down the whole process to me in detail. He is very well versed on this part of the law. I had a 2016 vehicle bought brand new. Issues started occurring around 7500 mi. I got the run around from the dealership and after five or more visits to the dealer with no resolve I contacted Rick. Within a couple of weeks the case was settled in my favor. I do not wish this on anyone but if it happens to you call Rick McNeil.

Rick McNeil is a top-notch lemon law attorney. I have known him for many years, and he gets favorable results for his clients. I would recommend him highly to anyone experiencing a problem with a vehicle.

I had a 2015 ram eco diesel that blew the engine at 19,300 miles. I called rick after getting the run around on repairs. He worked hard to resolve my issues and i ended up getting a replacement vehicle from Chrysler.

We had a brand new SUV that was chronically in the shop after only 3 months of ownership. After the fourth visit to repair the same issue, we contacted Rick to understand what options were available to convince the manufacturer that the car is excessively problematic. Rick reviewed the process of filing a lemon law claim and didn't ask for any money up front. Only after an agreement was made and accepted by us would his firm take any payment. If we didn't accept an offer from the manufacturer, his firm wouldn't ask for any payment. In addition, his fees would come from the acceptable representation conditions of the law and not from the settlement for our case. This was very appealing and let us know he would be working hard to find the best solution and not seek endless retainer fees.
We sent Rick all of the receipts and documentation of the repairs and he sent a letter to the manufacturer. After a couple months and two more trips to the dealer for repairs, the manufacturer agreed to buy back our SUV which was an offer we accepted. The buy back enabled us to buy another brand and not take a massive depreciation hit by having to trade the car in to get away from it.
During the process Rick kept us in the loop the entire time and was very patient and friendly each time we spoke. I would highly recommend Rick for lemon law representation; the process was painless and no risk.

(I chose not to disclose the manufacturer given we had purchased 5 new cars from them since 2005 and this one was an anomaly. We chose a different brand after the buyback, but they did the right thing by buying the car back and only deducting nominal mileage, I respect them for that)