I was referred to Jeff Spar by another Private Investigation company in Roanoke because they did not handle Child Custody cases. When we first spoke on the phone (as he is in Virginia, and I am in Pennsylvania). He was kind and reassuring. I paid Mr. Spar $1200 up front as a retainer fee.
We got to a period of time where he had picture and video evidence of what I was after, and he told me that I had a few hundred dollars left. He said he could issue me a refund or could wait til I had spoken again with my lawyer, to see if he could be of continued assistance (after Holidays).
Spoke to my lawyer, didn't need Jeff anymore, so I asked for the refund of the leftover $$$. He told me that he had 'forgotten' to take into account a day, and it in fact put me OVER the $1200 that I had initially paid - but because he was a nice guy he wouldn't charge me for the overage.
Also Mr. Spar lost ALL of my pictures, video, etc. I had, of course, saved every picture he had sent to me from his cell phone, and even the videos he took and send me from his cell phone of his handheld camcorder showing me what he had been capturing. I sent everything I had back to him at his request so he could use it to "find [my] stuff on the Cloud". I gave him my mailing address this day (3/12/2018), as he said within a week he would be mailing the report out.
On 4/4/2018 I had not yet received the report. He said he needed to get back to the office to print/mail everything.
On 4/17/2018 he began asking me the names of all of the people involved - which I gave to him in the beginning of the hiring process. This leads me to believe there was no report ready and prepared and waiting to go out in the mail per his previous message.
On 4/18/2018 he sent me a picture of the USPS tracking number on my envelope, and that it was going out in that day's mail.
When I received the report, I sobbed. The report in and of itself was made up of three pieces of flimsy, cheap paper. The first page was barely half a page long and was Mr. Spar's report; it contained typos and erroneous information (which I had just given him the CORRECT information before he had even written the report - not to mention had giving him all of the information about all parties involved in writing before we even began). The next two pages were extremely poor quality print outs of screenshots from an iPhone. When he'd told me that he'd recovered some things from his iCloud and would send me a flash drive (see above), he was lying. He did not deliver me the product promised.
When I expressed my discontent to Mr. Spar personally, he apologized and said he could re-do the report. I asked him for at least a partial refund because of his losing all of my pictures, videos, and data, because of his continual lateness in replies (he is/was constantly "swamped" or "very busy" and needed to get back to me "later"). I doubt he used up the entirety of my retainer. I believe he took advantage of me because I was a worried mother living three states away from her child and therefore could not check up on him while he did his work.
By 5/2/2018, I still had not received a new report, nor flashdrive, and received no response from him.
On 5/29/2018, I reminded him how long it had been since my last message and hoped for a reply.
By 6/21/2018 , I still had heard no response from Mr. Spar pertaining to my re-done report, a refund, or anything. This is approximately 50 days since the last time we had contact in April.
On 9/11/2018 I was FINALLY able to get a reply from him by going to the Virginia Court Services website and using their chat option. Once again Mr. Spar cited that he was "swamped" and not in town, among other excuses.
This is unacceptable business practice - not only that, this man holds a license with the Department of Justice.
DO NOT LET him target you! Do not trust his words, equipment, or staff! Do not let this happen to you!
Review Left On 06/27/2019
Justin Strong
Mr spar showed at my job with his co workers they where unprofessional . My attorney will be contacting him and his client . After getting the police department involved and my brief experience with them . I would never use this company for anything.
Law Companies Reviews
I was referred to Jeff Spar by another Private Investigation company in Roanoke because they did not handle Child Custody cases. When we first spoke on the phone (as he is in Virginia, and I am in Pennsylvania). He was kind and reassuring. I paid Mr. Spar $1200 up front as a retainer fee.
We got to a period of time where he had picture and video evidence of what I was after, and he told me that I had a few hundred dollars left. He said he could issue me a refund or could wait til I had spoken again with my lawyer, to see if he could be of continued assistance (after Holidays).
Spoke to my lawyer, didn't need Jeff anymore, so I asked for the refund of the leftover $$$. He told me that he had 'forgotten' to take into account a day, and it in fact put me OVER the $1200 that I had initially paid - but because he was a nice guy he wouldn't charge me for the overage.
Also Mr. Spar lost ALL of my pictures, video, etc. I had, of course, saved every picture he had sent to me from his cell phone, and even the videos he took and send me from his cell phone of his handheld camcorder showing me what he had been capturing. I sent everything I had back to him at his request so he could use it to "find [my] stuff on the Cloud". I gave him my mailing address this day (3/12/2018), as he said within a week he would be mailing the report out.
On 4/4/2018 I had not yet received the report. He said he needed to get back to the office to print/mail everything.
On 4/17/2018 he began asking me the names of all of the people involved - which I gave to him in the beginning of the hiring process. This leads me to believe there was no report ready and prepared and waiting to go out in the mail per his previous message.
On 4/18/2018 he sent me a picture of the USPS tracking number on my envelope, and that it was going out in that day's mail.
When I received the report, I sobbed. The report in and of itself was made up of three pieces of flimsy, cheap paper. The first page was barely half a page long and was Mr. Spar's report; it contained typos and erroneous information (which I had just given him the CORRECT information before he had even written the report - not to mention had giving him all of the information about all parties involved in writing before we even began). The next two pages were extremely poor quality print outs of screenshots from an iPhone. When he'd told me that he'd recovered some things from his iCloud and would send me a flash drive (see above), he was lying. He did not deliver me the product promised.
When I expressed my discontent to Mr. Spar personally, he apologized and said he could re-do the report. I asked him for at least a partial refund because of his losing all of my pictures, videos, and data, because of his continual lateness in replies (he is/was constantly "swamped" or "very busy" and needed to get back to me "later"). I doubt he used up the entirety of my retainer. I believe he took advantage of me because I was a worried mother living three states away from her child and therefore could not check up on him while he did his work.
By 5/2/2018, I still had not received a new report, nor flashdrive, and received no response from him.
On 5/29/2018, I reminded him how long it had been since my last message and hoped for a reply.
By 6/21/2018 , I still had heard no response from Mr. Spar pertaining to my re-done report, a refund, or anything. This is approximately 50 days since the last time we had contact in April.
On 9/11/2018 I was FINALLY able to get a reply from him by going to the Virginia Court Services website and using their chat option. Once again Mr. Spar cited that he was "swamped" and not in town, among other excuses.
This is unacceptable business practice - not only that, this man holds a license with the Department of Justice.
DO NOT LET him target you! Do not trust his words, equipment, or staff! Do not let this happen to you!