Previously rated low stars, after Mr. Webb and I discussed the issues I was having he was able to explain some things better for me and help me see things a little differently. He told me he had a learning experience from it as well. I believe there can easily be problems , but how they are dealt with is an entirely different issue and I was very satisfied feeling my opinion did matter and that MR.Webb wanted to make it right. I also didn’t separate Gregg Webb from my overall frustrations I had with the entire incidents of my accident when I was leaving my review I believe. I feel a big load off my shoulders that I could open up and be heard when he expressed concern over my poor review and how I felt my case was treated. There were some misunderstandings and maybe me watching a bit too much television and reading things offline that gave me some false impressions on how I thought the case would be handled. I did feel Not everything I should have known was explained to me, but there’s a lot I didn’t ask and assumed would be addressed at some point. I said before I wouldn’t recommend him, but that has changed.