Home > Family law attorney in Raleigh, NC > New Direction Family Law Review

New Direction Family Law

Family law attorney in Raleigh, NC
Reviews: 39 | Overal Rating: Good
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Wednesday 8:30AM–5PM
Thursday 8:30AM–5PM
Friday 8:30AM–5PM
Saturday Closed
Sunday Closed
Monday 8:30AM–5PM
Tuesday 8:30AM–5PM

Reviews

Review Left On 02/27/2020
Lindsay Hemingway

My husband and I worked with Carly and the whole crew for a termination of my ex’s rights as he is a dead beat and we were so happy with them! We tried another attorney before them and they were terrible...don’t make the same mistake we did, just go with New Direction and you will be fine!
Review Left On 02/27/2020
Candace Laughinghouse

Like many, I never thought I would be in the position to seek counsel for separation. Beyond the amazing website, the free resources available regarding separation, the up-to-date posts on the business facebook page and the extremely competitive consultation fee, Attorney Elizabeth Stephenson is extremely professional and gave me a sense of comfort as I tread upon new waters.

One thing I notice is that due to her two decades of experience, she gives advice as to what is necessary for your case. There were things that I thought might help my case, but Attorney Stephenson and her team (especially, Felicity Little) made sure that I understood the goal is to build a strong case toward the verdict I wanted and not just to be heard in the court room. During our consultation, Elizabeth let me know this new normal is tough and the reality. But she also shared that she would provide me with the best representation.

In preparation for the custody hearing, she was honest about what to expect but thanks to her professionalism and legal expertise, I left the court room happy. Well, I have been more than happy. It was a release of stress and anxiety that was being forced on me and my girls.

Again, Attorney Stephenson is the best attorney for your needs. I will continue to share her contact with friends and am so thankful for having a team that works as hard as I thought they should and then some. Returning calls and emails is never an issue and I'll say that the consultation fee wasn't just a payment - it was an investment into my future. And for that, I am eternally grateful.
Review Left On 02/27/2020
Kevin Reece

Family Law and the people that have dedicated their life's work to such an unusual cause, absolutely amazes me. No one can appreciate having a good team to back you through such an unfortunate time in your life unless you are unlucky enough to live it for yourself. "Hats off" to everyone at this firm as they have stuck by my side no matter the cost, the endless emails, the endless drama, the endless questions and emotions. I could not imagine taking this journey with anyone else by my side besides NDFL. Their endless pursuit in acquiring what little happiness is gained by taking the steps to repair your broken soul through this unfortunate process leaves me almost speechless. I strongly believe their is never a "winning team" with the final outcome for you, your spouse or your children.

NDFL assists with continuing education through informational emails, moral support and one-hell-of a tenacious attitude. I do not wish this experience on my worst enemy but if you have to take this "life journey", I HIGHLY RECOMMEND letting NDFL take the wheel and guide you down this bumpy road. Take it from me, it will get better! I never felt so down before in my life and without NDFL I have no idea where my kids and I would be today. They have found away to lift my spirits and show me the light at the end of the tunnel, no matter the cost. I am and will be forever in debt to Sarah, Fizzy, Kelsi, Carrie and Jennifer for standing by emotional craze I call life. God bless each and everyone of you!

Good things happen to good people, be patient and let them drive you to a better life. Here is to my new journey, all thanks to New Direction Family and Law.

WE COULD NOT HAVE DONE IT WITHOUT YOU!!!
Review Left On 02/27/2020
Ahmed Said

Extremely poor representation. Stretched paper thin and unable to properly serve her clients. Do yourself a favor and find a qualified attorney. You'll lose the shirt on your back with Elizabeth while her paralegal, Fizzy, convinces you that "everything is fine"
Review Left On 02/27/2020
Troy Wright

I worked with Elizabeth and her team. While Fizzy was great. Elizabeth was not prepared and couldn’t remember simple details and facts about my case. After she lost my case, I reached out to see what out next steps would be and got no response until I said I didn’t want to work with her anymore. I would have been satisfied, win or lose, had I felt she was genuinely invested in me as a client.
Review Left On 02/27/2020
Kevin Herner

I worked with Elizabeth and Fizzy. What a team, they are always on top of what is best for the client whether we actually understand what is going on or not. They are very patient and explain the processes you will be going thru and always have time to lend a listening ear. It is a very tough time for their clients, and they understand you will have questions and you will be upset during these hearings. It was such a pleasure every time I called, if I called upset, they always calmed me down. They made a very tough situation in my life as easy as it could’ve possibly gone. They really have your best interests in mind, they know the law and are there to help.
I can’t forget their office staff as well. Ms. Kelsi and Ms. Jennifer were always a pleasure to talk with, and my messages always were returned within a reasonable amount of time. I often thought how can a office staff that deals with crabby people daily (I wasn’t the easiest customer) going thru divorce or custody issues always be in a great mood ? Yet they are. I would recommend New Direction Family Law to anyone that needs the best firm in the triangle area.
Review Left On 02/27/2020
DawnMarie Carr

Amazing
Review Left On 11/27/2019
Jaime Daly

They were very helpful & very eager to get me justice. I will be working with them after the holidays. They honestly care unlike my lawyer before who just want to drain my bank acct. Carly explained things to that my other lawyer did NOT. She came up with a plan & I'm looking forward to excuting that plan in Jan.
Review Left On 09/27/2019
James Sprouse

Elizabeth and the staff did an absolutely amazing job. We’re so grateful for them and what they did for us during our adoption process. Can’t possibly thank and recommend them enough!
Review Left On 08/27/2019
Guillermo Bracero

(Translated by Google) Tremendous

(Original)
Tremendo
Review Left On 05/27/2019
Adrian Reid

My case was handled with the highest level of professionalism, care, and confidence! Working through this process, it felt as if the weight was lifted from me and they carried it for me. Carly was very strategic and carefully walked me through the process. I could NOT have gone through this ordeal without them...well, I could have but it would have been a lot messier and definitely more painful. :-)
Review Left On 04/27/2019
Kevin Case

I just received a very unprofessional and sarcastic call from this law firm. They were pressuring me to release them from an on-going case. When I started asking questions the lady became angry and short with me. When I asked for time to consult with my attorney the lady started talking down to me and told me that they had to submit a response now. I told them I do not consent to the release because I’m unaware of my rights. Ultimately the lady said very sarcastically for me to “Have a NICE DAY!” and immediately hung up on me.

Not sure what kind of operation this law firm is running but it’s not customer service focused. They could have taken a few minutes to discuss my concerns and the outcome would have possibly been different. The overall lack of professionalism and apparent foresight to remedy this before having an immediate need today is not something I should be burdened with.
Review Left On 02/27/2018
Abdel Laabidi

Elizabeth and Carly were highly compassionate, helpful and attentive to my legal information needs. They both very quick to respond to my inquiries and provided multiple options of solid advice and counsel.
Elizabeth and Carly are the type of lawyers every client wants, and all other lawyers strive to be like.
Thank you so much for your help.
Abdel
Review Left On 02/27/2018
Tiffini Poole

They care about families and the safety and wellbeing of children. They provide a comfortable setting to disscuss serious and uncomfortable situations. They get the job done. Would highly recommend them to anyone needing help with family law.
Review Left On 02/27/2018
Jessica Wrenn

Very friendly and knowledgeable of nc family law
Review Left On 02/27/2018
Christina Edwards

Had a great initial consult at New Direction Family Law. They do an excellent job giving you information, advice, and options ... even when those options involve ways to save money and not hire them. Great law firm with integrity and compassion!
Review Left On 02/27/2018
Angelika Perry

Very professional and friendly practice. They helped us getting temporary custody of our grand child and where with us every step of the way. I would highly recommend Sarah and her team. I was told she has not yet lost any of her cases and she didn't this time either. Any of my questions or concerns have been quickly addressed each time I had to reach out. The entire process is handled with respect and they do understand that having to deal with custody issues is a sensitive subject.
Review Left On 02/27/2018
Ashley Reid

I worked with Elizabeth and fizzy..the new direction team are by far the best attorneys I have ever had. They genuinely care and they work hard to make sure you are taken care of. When you go in to talk to them they don’t try and rush you, they really take the time listen to you. I couldn’t be happier with my experience at new direction and I will never go anywhere else! Elizabeth Stephenson is the best! I highly recommend her!!
Review Left On 02/27/2018
Dorothy O'Neal

Elizabeth and the New Direction Team are professional and knowledgeable in family law. They supported me through a very difficult time.
Review Left On 02/27/2018
Carrie Peele

This is a fabulous FIRM, the team is knowledgeable, efficient and caring. I highly recommend them in the tough times.
Review Left On 02/27/2018
Lara Thomas

Sarah and Fizz are the best! Would definitely recommend for anyone in the area.
Review Left On 02/27/2018
Timothy Johnson

Sarah is a wonderful attorney and I would not trust the future of my family with any other attorney or firm. I highly recommend going to this firm for any legal matters, they will always go the extra mile for you and your family.
Review Left On 02/27/2018
Emmy Boucher

Elizabeth Stephenson has been my go-to attorney since 2008. I cannot recommend Elizabeth highly enough to anyone needing an attorney. 5 stars are not enough! I went to Elizabeth initially because of her experience and stayed with her because I found that she is a person who genuinely cares about her clients. I never felt like I was just an anonymous case to be nickeled and dimed to death and I find that to be rare in attorneys. As her client, I always felt that my case was a top priority to her, even when it was a small matter. She always communicated with me in a timely manner and always communicated with me herself, without going through an assistant. Regardless of the matter at hand, I had real peace of mind knowing that Elizabeth was my advocate.
Review Left On 02/27/2018
John Hayworth

So far so good.
Review Left On 02/27/2017
pam white

My husband & I needed to file for emergency custody of our grandchildren. We were not sure who to turn too or how to even proceed with such a situation. We are so BLESSED to have found Sarah Hink! Sarah filed for an emergency custody order, we had our grandchildren back in our arms safe and sound the same day! I have witnessed first hand how Sarah handles herself in the courtroom & I have to say, we hired the BEST! Whenever I have needed to speak with Sarah, she has been available or has always promptly returned my call. She has even given me her personal cell phone number if I needed to speak to her. So, if you are looking for a Lawyer that is caring & compassionate to what you are going through, look no further. Sarah is the one for you!! In my opinion she has gone above and beyond to get the job done! I wouldn't want anyone else to represent us! Thank you so much Sarah for helping keep our grandchildren safe!!
Review Left On 02/27/2017
Margaret Cody

Sarah was wonderful and knowledgeable. She made me feel at ease immediately. The front desk staff was helpful and prompt. I really appreciated all of the little steps they took to make my visit go smoothly.
Review Left On 02/27/2017
Brad Aronowitz

Elizabeth is a fantastic lawyer! She along with her team made a very stressful time in my divorce as easy as they could and walked me through every step in the process. Elizabeth and her team also sat down and listened to every concern I had and went above and beyond to exceed my expectations of having them represent me. I would certainly recommend them to anyone who is in need of legal services as their knowledge and true concern and care for their clients was second to none and I have seen this fist hand! Thank you Elizabeth to you and your team!
Review Left On 02/27/2017
Julie Hite

Excellent family law firm. I highly recommend anyone to New Direction Family Law. Sarah Hink and her colleagues have helped me 2 previous times this year and their hard work was top quality. They care sincerely about their clients and their needs.
I truly appreciate them. Thank you New Direction Law and especially Sarah Hink.
Review Left On 02/27/2017
Jessica White

Fizzy is a great person which only adds to her strengths as a paralegal. She’s sensitive to what your family is going through and uses her personal and professional experience to help you with your case and find the light at the end of the tunnel.
Review Left On 02/27/2017
Clark Whitehead

Elizabeth is a fantastic lawyer. Her advice is always based on what is best for you and your children. She is a highly skilled litigator who is detail oriented but always remembers the big picture of your case. I can't imaging going through my divorce without Elizabeth as my lawyer. I highly recommend her.
Review Left On 02/27/2017
Elyssa Klein

I highly recommend Elizabeth and her all-star team. They are true professionals, highly knowledgeable, courteous, welcoming, discreet, hardworking, and really care about their clients. You will not be disappointed with their efforts and results. Thank you for all you do!
Review Left On 02/27/2017
Mark Holmes

If I could give 10 stars to Elizabeth and her staff I would! She and her staff are thoughtful, highly professional yet personal, responsive, respectful of both your and their time and are results oriented. I am fortunate that I don't have other areas of legal assistance needed but if I did and Elizabeth could help me, she would be my first call.
Review Left On 02/27/2017
Cheryl Harriman

I never knew law firms like this existed. When I went through my divorce, I didn't have a legal team behind me, and I wish I would have. Going through a divorce, changes your life and is so tough with children. Having the right legal advice and support system can make all the difference. New Direction Family Law is definitely that difference.
Review Left On 02/27/2017
Kim Czmiel

If you have to go through a divorce, you want the New Direction team protecting you and your family’s rights. Genuine resources for support and great legal representation.
Review Left On 02/27/2017
Jetta Hendrix

The entire team at New Direction Family Law brings such a compassionate side to family law. They truly care about their clients and it shows from the time you walk in for a consultation continuing throughout court hearings and beyond. I’ll be sending anyone I know and love to New Direction.
Review Left On 02/27/2017
Carmen Ritz

Elizabeth and her team at New Direction Family Law are truly amazing. They truly care about helping their clients through one of the hardest times of their life. Elizabeth is very compassionate and goes above and beyond to help her clients.
Review Left On 02/27/2017
Wendy Tepley

What a great family law firm! New Direction does more than simply represent their clients, they place value on helping them move forward in their lives. I highly recommend Elizabeth and her exceptional team.
Review Left On 02/27/2017
Gail Olson

Sarah is amazing!!! I am so thankful I was able to find her during what I would consider a very difficult and uncertain time in my life. The first meeting I had with Sarah she put my mind at ease as she demonstrated her compassion, understanding and willingness to gain a positive outcome for me. I can't list enough accolades for Sarah, but she TRULY has been a guiding light in a very dark period for me. Thank you-Thank you-Thank you
Review Left On 02/27/2017
Rick Goodman

Elizabeth's approach to family law is refreshing. Not only does she work aggressively for the best legal outcome for her clients; she also embraces the fact that her clients are going through one of the toughest times in their lives and seeks to empower them to move forward in a positive and healthy way. I have and will continue to recommend her to anyone needing a great family law attorney.

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