I would never do business with this company ever again don't waste your time and money.
Review Left On 02/27/2020
Raymond Fee
They never delivered on a trademark I purchased in April of 2018 and a I write this it’s mid February of 2020. They don’t respond to my attempts to contact them or respond period. I now, unfortunately, believe I have been completely ripped off and would advise anyone looking for legal services, especially trademarks, to find another source. If they ever decide to hold up their end of this deal I will revise this statement but I’m not holding my breath.
Review Left On 02/27/2020
Anne Rogers
Just finished using their services to register my trademark. Having never done this before, I went online and found their site. It was informative and the ordering process very easy. Once I submitted everything my account manager called me to verify the information and then within an hour or so my trademark was on file. Awesome service guys! Thanks!
Was recently inspired to open my own business while on a trip to C'ville, Virginia. While in the hotel I stumbled upon TTC's sister website and the article they have on 21 Steps to Starting a Business (great article btw). After reading the article I quickly applied for my trademark using their site. It was fast and easy and cost-effective. Highly recommend!
Review Left On 02/27/2020
Amy Sammith
Wow just wow! I would recommend this business solutions service to anyone and everyone! Very professional!!
Review Left On 02/27/2020
Ah Ha
They are very slow to respond, seems like they have gone out of business? Oh no, he has receipts!! Next he is going to post outgoing call logs and sent mail receipts. WTF are we going to do now?
Review Left On 02/27/2020
Monica Latham
Awesome and affordable!
Review Left On 02/27/2020
Ralph Infanti
So So Slow..... and hard to get a hold of.
UPDATE: it has been weeks and I still do not have what I paid for. I believe I been scammed.
Yes I got a phone call but no paperwork to file.
Do not do business with them.
Review Left On 02/27/2020
Tereza Panajotova
BAD! We purchased the platinum package to register our trademark. Supposedly satisfaction guaranteed. After our specimen was rejected nobody answers the phone or email. I did some research and realized that the application is not going to be approved by USPTO the way it is written. But nobody to talk to! TTC is very unprofessional company.
Review Left On 02/27/2020
Gordon Dickens
I have used this company now three different times and each time they have provided great customer service and have done wonderful work with our trademark registration needs. Highly recommend this company!
Review Left On 02/27/2020
Kenya Stivers
Great service at TTC Business Solutions. My thanks go to all the team members!! Thank you guys for unforgettable experience.
Review Left On 02/27/2020
William Adams
The best company for trademark registration!! Strongly recommend to all!! Great experience!!
Review Left On 02/27/2020
Oliver Baker
I use no one else anymore! They are the best! They are the absolute best!!!!!
Review Left On 02/27/2020
Brian Buckland
Amazing service. The service was nice and this is definitely my place to go to if I need to deal with trademark registration issues. I recommend the service definitely
Review Left On 02/27/2020
Michael Lee
Good people here at TTC Business Solutions. Professional and the get the job done, critical order and high quality !! Thank you!
Review Left On 02/27/2020
Jacob Harris
TTC Business Solutions is fabulous! They have done their best for me. They are quick, efficient and professional. The prices are very fair and we highly recommend TTC Business Solutions!!
Review Left On 02/27/2020
Grayson Edwards
Super chill guy great service! Great professional approach and smoothly flawing process!! Thanks!!
Review Left On 02/27/2020
italian designer
You want to fix your Rating contact me ASAP I just realize what I paid for over a year and a half ago was never filed unbelievable contact me ASAP I will be contacting the Better Business Bureau and everyone else I need to.
This is the guy In the basement sending automatic responses you know who I am. Brian woods there so called Manager he’s immature lying person who tried to sound professional trying to talk as tho he’s on the radio ALL an act over the phone.
2/01/19 I left 10 voice mails and emails and NO one has responded this company is a scam!!!
I have spent a lot of money with Ttc business solutions and I am constantly had to deal with no one getting back to me through sending tons of emails phone calls voicemails they’re all excited about getting your money but after they got your money the follow-through is horrible absolutely horrible and I’ve been dealing with them for two years now I am finally done with dealing with Ttc and I want everyone to know so that you don’t waste your time and money because again once they get your money they’re quick to take it and then “ A-WAL” if you need anything from them...
Review Left On 02/27/2020
RevHD Wheel Seals
Wish I could give "0" stars. These guys are either closed, or crooks, or both. I wish I had read the reviews before I had paid them. When I call, every extension goes to voicemail; and I have been calling for 2 months. I have emailed and received NO answer. Took my money and ran!!!
Review Left On 02/27/2020
Anna Mccaster
Excellent customer service very overall nice staff. I highly recommend TTC Business Solutions thank you so much and I will be a repeat customer.
Review Left On 02/27/2020
park Anywhere
Ttc is a complete scam good luck at even contacting a customer service person let alone them doing anything for you once they get your money a guy named Brian words you won’t hear anything back this company is a complete scam read the other reviews!!!!
Review Left On 02/27/2020
Jesus Christ
Stay away from this company it’s a scam they’ll take your money and not fulfill what they have tsay In ANYWAY!!! Complete SCAM!!! good luck of even trying to get a hold somebody once they take your money. Good luck at even trying to get a customer service person on the phone or answer your email.
Review Left On 02/27/2020
Brad Nunyah
This company is a complete scam they will just take your money and do nothing try to call them now and see if anybody even picks for customer service even!! it’s like somebody running this scam out of their basement with a phone number.
Review Left On 02/27/2020
Nicoli winemaker
Scam scam scam this company is a complete scam. This company is trying to steal peoples money!! STAY AWAY go to a professional establishment. Seriously
Review Left On 02/27/2020
Nick iCharge
This company is a scam caller call and nobody picks up to even place a new order I placed many orders with them and now I’m hearing nothing back from them I’m at the contact my bank and Lawyer don’t contact this company they’re a complete scam so is Brian Woods it’s been over a month and nothing has been done ph calls or emails. STAY AWAY!!!!
Review Left On 02/27/2020
Founder CEO
I’m starting to believe this company is a complete scam and they’re taking everybody’s money I have paid them for international trademarks and regular trademarks and now I’m realizing I have heard nothing about any of them I know it takes a little bit but this company is starting to look like complete scam taking people’s money even keep calling their office and no one will pick up to Even take new customers!!! Like a sales agent or customer service person!
Review Left On 02/27/2020
Erika Verhey
If you have a trademark registration requirement that you can't trust to everyone, do yourself a favor and get in touch with this service. They know their work!!
Review Left On 02/27/2020
Megan Brown
DO NOT TRUST THIS COMPANY! IT IS A SCAM So I chose this company because they were cost effective and the sales rep was good at communicating and answering my questions. Then I paid... It has been a month and I cannot get a hold of anyone. Emails and phone calls go unanswered. The work hasn't been done. I have even told them for the past week if they don't answer I am filing complaints and I still don't hear from anyone. I really love how they reply to this saying to contact them about the problem by email or phone which is what I have been doing for a #=@_)#%$_ month with no answers or reply!!
Review Left On 02/27/2020
Robert Kennedy
We purchased TTC's Trademark Filing Package in April 2018. As of this writing it is now January 2019 and despite multiple e-mails and phone calls to their main number, main e-mail, and three specific staff members, we've still not heard of any resolution to our trademark filing. I could not possibly be more disappointed with the total lack of service and professionalism from this company. I fear it's nothing more than a scam and expect to have to file a complaint with the BBB before starting over at square one, nearly a year after paying them! ***Added: 1/23/19 (31 minutes after TTC's response) Yes, TTC informed me of my need to sign a second time. I did. I have paperwork proving the successful submission of the first and second signatures on 5/3/18 @ 10:56:25 EDT and again on 5/31/18 @ 16:39:15 EDT.***
Review Left On 02/27/2020
Bj Ingram
-5 stars! I think ALL those good reviews and 5 stars are fake!! I have called them over and over and left messages and no one answers ever! After I paid for my trademark I got a call from TTC saying they want more money for other fees. After I wanted a refund I haven't been able to reach anyone. Coincidence.. I think not..
Review Left On 02/06/2020
Will Rodden
The Building looks nice.
Review Left On 12/27/2019
Yvonne Chapman
I started this process March.2019 and as soon as I was at the last step , they won’t respond to my emails or write me back . Almost spent 1,000 on this process , with no trademark
Review Left On 12/27/2019
Trail the Sun
We paid this company back in May of 2019 to get our business trademarked. We were told it would only be a 2 month process and pretty much as soon as we paid them and almost got the trademark finalized we stopped hearing from them. We called and emailed multiple times with no response. We have still not received our trademark and still have not heard from them. ITS A SCAM! They will make the process seem super easy and then as soon as you pay them they leave you high and dry. We paid them for a service and have not received that service = theft.
Review Left On 12/27/2019
Kolbi Lloyd
This is a Scam. Don't do it. If I could give them zero stars I would. They took money from us and never did anything to help us. It was May 2019 when we almost finalized this process and we haven't heard from them since we gave them credit card info. Multiple calls and emails with no legitimate service. SAVE YOUR MONEY. DON'T USE THEM.
Review Left On 11/27/2019
Marc Sach
SCAM. Used to be fine but now they will quickly take your money, not do the work and just fob you off with lies about how they have to wait for the accountant to refund you your money. DO NOT USE TTC also known as The Trademark Company as they will rip you off. Notice how they respond to the clearly fake 5 star reviews and not the 1 star reviews?
Review Left On 10/27/2019
Josh Jenkins
I have yet to hear that my trademark was filed. I started in May. I had to complete two digital signatures because they took so long the first time and the signature expired. It looks to be on track that they won’t do the work period as the other reviewers are posting. Don’t waste your money. Find another company. This company needs to be investigated and shut down!
Review Left On 09/27/2019
B. White
Oh my god i just got played theses folks took my 275.00..i trusted them with everything..Bryan is a complete liar..i need my money back....i work to hard for this to happen to me!!!!!i will find you
Review Left On 08/27/2019
Rich Schott
I would not recommend this company. They took my money for a trademark registration and a follow up action and NEVER completed the process. They will take your money and then do nothing. No phone calls or emails were returned after months of trying to reach them to get the work done. Finally hired another company to get it done promptly. Stay away... this is a scam company.
Review Left On 07/27/2019
Eric Strasburg
Used TTC to register my trademark. They truly make it quick and easy. I highly recommend their services!
Review Left On 06/27/2019
Paul Cannon
Had a great experience with TTC. Had never registered a trademark. They took me through every step and made it easy. Highly recommend! Thanks TTC!
Review Left On 06/27/2019
Kathleen Whitaker
Had a great experience with TTC. Filed my trademark on my own. Had issues with it but TTC was able to fix everything and get it registered. Thanks!
Review Left On 06/27/2019
Foodie
Fraud company
Review Left On 06/27/2019
Y C
They stole money and I am a wife and mom with 9 children I never got my emails and they are out for blood I realize he kept making the price go up from what the person told me I am telling people to be aware of scammers hours past still no email to trademark or receipt but taken my money off my card I am so angry how could you scam a woman like me with a family and I have babies be aware of scammers they thirsty for your money and they want to just steal knowing a person working hard to trademark they business be aware everyone they are a thief and liar
Review Left On 06/27/2019
Bob Dix
Used TTC to form my new business. It was fast and relatively easy. The Standard Package gave me everything I needed to get up and running. Thanks TTC!
Review Left On 06/27/2019
Joe Sills
If i could give a nevative i would. I have emailed back and forth with Paul Szulak and Shannon Strayhorn and Dawn Ennis and paid them on April 3rd 2018. I paid for them to register my Name for youtube and clothing and have had me sign their online USPTO 3 different times and yet still nothing done on the US trademark. If nothing is fixed after making this within 1 month of this comment we will be filling a Law Suit against them.
Review Left On 06/27/2019
Josh Joyce
I paid and then didn’t do it plus now it was abandoned. Won’t answer calls or emails. Horrible company, have to do a charge back on my card to get refund
Review Left On 06/27/2019
Jessica Kirkland
There service is not fast. The specialist that was dealing with my account was not responsive and did not get back to you in a timely manner. The person did not follow up with phone calls or answer any of my emails after I paid for my service fee and the USPTO fee.
When I asked questions about purchasing the correct classes to file for the USPTO, the specialist did not like that I asked questions.
Then after you pay for their fees, I had to go online to asked their online specialist to assist me with my account. That specialist told me that the specialist was working on my account does not work there any more and then transferred my account to a new specialist.
Waiting now for the process. Hopefully it will work.
Review Left On 06/27/2019
Larry Bennetti
Could not be happier with TTC. Ordered a Standard Filing Package to register my trademark. I do not know how they do it but received a search report letting me know my trademark was available. Everything went smoothly with the filing. Thank you TTC for everything! - Larry
Review Left On 06/27/2019
Taylor Jones
Quick, easy process. Purchased their Standard Filing Package. Research report came and let me know I was good to go. Filed the trademark and I'm on my way! Thanks TMCo!
Review Left On 06/27/2019
The Pest Posse
This company is very qualified to handle your trademark needs. The prices are reasonable and they are very professional! I would recommend them to anyone.
Review Left On 06/27/2019
John Langdon
TTC did a great job for us. Highly recommend their services.
Review Left On 06/27/2019
Michael Sardo
Great service at a great price. Helpful reps and good people.
Review Left On 06/27/2019
Jeff Lindsey
I've used TTC to register multiple trademarks for my books and production shows. Their services are great and reliable and their people are top notch! Thanks TTC!
Review Left On 06/27/2019
Deshaun Cook
This company is very sad they scammed me out of my hard earned money do not trust there lies on there website there professional scammers who write there own reviews using fake profiles. Please read all the reviews from the real customers and you will see there liars & scamming is what they do best! Hell its all they do! I’ll be reporting them & dispute it with my bank
Review Left On 05/27/2019
Star Stone
Let me first say… No doubt TTC will respond to this review on Google and probably say it’s my fault that things didn’t get done correctly…This is a sad situation… I see them responding to every one of their customers situation and basically blaming the customer for not getting things done correctly....Short and sweet they didn’t do their job… They did file for my trademark… And that worked out OK… But then they contacted me to also file for my “statement of use” for my trademark… Didn’t do it correctly the first time… And I let them know that… And they said they would fix it the second time… never happened! Both times they emailed me back and said that they would talk to management about it… NO ONE EVER GOT BACK TO ME… Which is a common theme in all of these reviews.... I filed the paperwork for the “statement of use” myself!! BTW this is my first bad review of a company and I’ve dealt with many....
Review Left On 05/27/2019
Erika Quint
Super fantastic crew.I have used these guys for the last four years and have yet to be disappointed.Great service with affordable pricing. Fast and honest and very quick service.Strongly recommended to all.Thank you so much
Review Left On 05/27/2019
Rosie Moise
Super fantastic.Exceptional experience!Glad to have them in our community! They always give prompt service are on time and very courteous and professional. We have always gotten excellent service from this company. Would definitely recommend their services to our neighbors.Would like to use them again
Review Left On 05/27/2019
Kubat Goss
Fantastic experience and awesome customer service.Super low prices and I am more than happy with the service.Would like to strongly recommend to all.Thank you
Review Left On 05/27/2019
Tara Cassandra
Extremely poor communication with this company. They never answer phone calls or send over documents when they say they are going to.
Gave called multiple times for my husband since this was done under his name for his business and neither of us are unable to get through to this company. DO NOT USE THEM they will take your money and not respond.
They tell you how important it is that the documents they send need to be signed and sent, but then they never send them.
I would give them -5 stars if I could. These people giving them 5 stars must be fake
Review Left On 05/27/2019
Fletcher Martin
Complete scam please do not trust them because I can promise you they will steal your money. We filed several trademarks with them last year and to this day nothing has been filed for us. I know this because we had to hire an a law firm locally to file on our behalf because they refused to help us. Upon the law firm checking they found not one thing had ever been filed and gave us all information showing this. Since then we have called and emailed over 15 times only to get no response. So they basically stole over $3,500 from us. This is not surprising though since the person who started the company had to resign after he admitted to multiple fraudulent or digitally-manipulated specimens. So how this company’s is still open I do not know. I know they are cheap to use but you will get nothing in return except for your money being stolen. An if you do not believe me just look up there name and put the word scam behind it. There are several articles written about the fraud this company is doing. Hope this information helps someone not get their money stolen like we did.
Review Left On 05/27/2019
Gabrielle Gunning
Highly recommend. Excellent service. High level of professionalism. Very customer oriented and polite. Good service, I will continue to use The Trademark Company.
Review Left On 05/27/2019
Tayler Green
The guys are honest and very qualified. Cheap price and great customer service!!! Great service and very professional! They went above and beyond. Will continue to use their services. I would highly recommend them to anyone.
Review Left On 05/27/2019
Q Williams
Extremely slow response time. Sloppy case handling. Case manager is never available to talk as they are always in a meeting. Do not use.
Review Left On 05/27/2019
Greg Allen
In all honesty, I would like to know how the people that are giving positive reviews are even speaking with someone at TTC. No one will return my call or even pick up the phone when I call. I ordered 2 trademarks a year ago that were improperly filed (I found this out from a different attorney) and no one at TTC will help. I am out nearly $2,000 not to mention a year of setbacks. In fact, the BBB delisted them due to the numerous complaints and the fact that no one would return their call. Buyer beware.... I believe the positive reviews are bogus reviews to push the bad ones to the bottom and average out their score. Again .... Buyer Beware
Review Left On 05/27/2019
Tameka Spiro
Awesome service! Honest, quick, and effective! 100% recommended!!! Superb company and great customer service. Wonderful experience!! Thanks Michael!!
Review Left On 05/27/2019
Kathy Gorney
They are very nice, very fair priced, and very helpful if you have any issues afterwards. Professional, prompt, courteous service. I am more than satisfied with everything.
Review Left On 05/27/2019
Max Black
Great service! Very professional. Recommend them to all!! Everyone that we have dealt with at this company has been absolutely the best. Superb experience!!
Review Left On 04/27/2019
Eve Markee
The Trademark Company is a true team of professionals and will do their best for you!!! Great customer service and professional approach. Strongly recommend to all.
Review Left On 04/27/2019
Gregg Nahabedian
Worst experience ever, late filing caused my trademark to be refused, and classified as mearly ornamental. Calling the BBB.
Review Left On 04/27/2019
Johnny Win
Did not enjoy my experience with TTC and would not recommend to others. Paid for a package the said "Assembled in 1 Business Day". After 3 & 4 business days I called for an update but no one answered. After 7 business days I called again and got put through to Brian who was very friendly, but pulled up my order on the phone and began processing it then. So don't believe the 1 Business day post. Then they emailed me an update on my Trademark request with the word I wanted to Trademark spelled wrong. I pointed this out but was told it didn't matter... Brian then showed me that it was spelled correct on the paperwork which was then submitted. 31 days after placing my order I received an email saying the trademark was filed so hopefully everything was done correctly. I emailed and told them I had a terrible experience, but received no reply.
Update: Received an update from the USPTO office pointing out lots of errors in the application submitted. Again highly recommend paying more or finding a different company to use. It would appear they just copied and pasted the information I submitted in my order directly into the USPTO trademark application so I now need to clean it up in order for the Trademark process to continue.
Review Left On 04/27/2019
Bob Billy
A bunch of scammers , don't make the mistake I and all the other customers here did, don't EVER use them !! They will take your money and disappear. They used to be a better company as I used them in the past many times but they changed and some scammers took over .
Review Left On 04/27/2019
Dan Nad
SHAME ON YOU !! 1 star is way to much to give this horrible company. Scammers , very sad that they treat their customer like this. They never deliver, never answer back to you and they promise you things that they never do, I logged in to see my status of my trademark on the official site and it is not even in any status for 2 years !! SHAME ON YOU
Review Left On 04/27/2019
refael hasid
SCAM !! SCAM !! HORRIBLE SERVICE. THEY TOOK MY MONEY AND A LOT OF IT AND SIMPLY DISAPPEARED. DON'T EVER TRY TO WORK WITH THEM , THEY WILL ONLY ANSWER YOUR CALL IF THEY DON'T RECOGNIZE THE PHONE NUMBER IN THEIR SYSTEM ,AND THEY WILL BE NICE THEN....YOU NEVER HEAR BACK FROM THEM.
Review Left On 04/27/2019
ConnectedEnergy
NEVER seriously NEVER work with this company. I am waiting over one year for my 2 trademarks, they disappeared. The never answer my email or phone calls. Tried contacting them at least 3-4 times a week for the last 2 months to see where my application is standing they NEVER return my calls or emails. They where fast to take my money but never delivered. I will place an official complain about them.
Review Left On 04/27/2019
Boris Bailey
I don't know what I would do without them. More than happy. Recommend to all. The best of the best. Thank you !!
Review Left On 04/27/2019
Patricia Bast
The claims service is excellent, very prompt and personalized. TTC Business Solutionsservice make insuring my issue easy and pleasurable. They are friendly and fact acting.
Review Left On 04/27/2019
Allyson Vandine
You are always so helpful and I really appreciate your great customer service. Very rare nowadays.
Review Left On 04/27/2019
Amanda Rubel
TTC Business Solutions service are professional and reliable team that are quick to investigate and follow up on any of my business service needs. I'm very pleased with their service and attention to details.
Review Left On 04/27/2019
Kevyn Matthews
This is a scam! I paid the entire fee and they act like they never got it. The representative hung up on me when he was confronted. Look at the reviews, they aren't lying.
Review Left On 04/27/2019
Frank Evans
After a long association with TTC Business Solutions providing my comprehensive building company service I have no hesitation in recommending their services.
Review Left On 04/27/2019
Elizabeth Eisen
My dealings with TTC Business Solutions in both my business & personal service requirements has always been handled at a very high standard and together with an excellent service level I would recommend them to one and all.
Review Left On 04/27/2019
Nicole Rigger
Business failed to successfully renew and/or rectify their error with regard to a trademark renewal. Beginning in November 2017, I began receiving concerning email notices from the US Trademark Department. I alerted TTC and was told there was no issue. Again in June 2018, I brought these emails to their attention and was told by Tiffany Mays that there had been a small error, that they would 'eat' the $100 fee but all was well. In November 2018, I happened to check on another trademark date and discovered that my trademark had been completely released. I again attempted to reach Tiffany Mays and was told they were taking care of it. Lots and lots of calls from me and emails and very little communication except 'i haven't forgotten you' emails. I received one call from the head guy, Matthew Swyers that he would call me back the next day. Did that happen, no. I have tried no less than 20 times to call and have emailed every person up until today. I was told by Dawn Ennis on Monday, 3/4/19 that Mr. Swyers would be in the office Thursday morning and call me 'first thing'. It's now 9:15pm and despite my leaving HIM voicemails today, I haven't received any resolution or even gameplan about how their going to fix this error or even if it is fixable. I have told them that after today I would begin reporting to all proper authorities and escalate this if necessary legally to have someone else (perhaps more competent) attempt to get my trademark back and sue them for my costs and my original fees which were never due them since they never did the work. Maybe this will get their attention because nothing else has. Buyer beware. I have left thousands of dollars in this company's coffers. They did a good job before; no one at all answers the phones. I've even been told that they were all at a going away party one afternoon. Maybe that's a clue that everyone competent has left or is leaving.
Review Left On 04/27/2019
cesar garcia
THEY ARE A FRAUD COMPANY BE CAREFUL!!! They will take your money and will never do the services that they claim to do. My friend is the one who told me about them. They will try to comment on this message this--->"Unfortunately you do not appear in our system under this name so we cannot verify you are an actual customer of TTC Business Solutions" ...BUT THAT IS THEIR FRAUD STRATEGY. The people who give good reviews are fake. Save your money and go somewhere else.
Review Left On 04/27/2019
Alex Moore
It is so refreshing dealing with a company who actually do what they say they will! I always recommend them to others and will continue to do so!
Review Left On 03/27/2019
Amy Kobos
DO NOT DO BUSINESS WITH THIS COMPANY: THEY ARE THIEVES AND DO NOT FOLLOW UP!
I purchased a Trademark on 11/20/2018 from TTC Business Solutions for $59, plus the $275 USPTO fee. I digitally filled out my paperwork and signed. I never received a follow-up or confirmation. The only emails I received after I signed and submitted my USPTO form were emails stating I never paid. I have bank records to prove I paid.
Confused on why this was happening and wanting to know my filing status, I have records of me calling TTC over 10 times since 12/4/2018 with no call back (after leaving voice mails) and/or no answer. I further tried connecting with TTC via the Online Chat option, for which I was told I was going to receive follow-up emails and follow-up calls, none of which ever happened. They also gave me excuses why they couldn't figure out what was happening with my application: They gave me different excuses, from the guy who was working on my file quitting without notice to telling me I never signed my file. It was excuse after excuse, and they were all different!
The third time of trying the Online Chat option, I requested my money back. "Alex" kept giving me the run-around and blaming things on me. He also stated that due to inactivity, I'd have to start my application all over again.
Here's my question? Why wouldn't they give me my money back if an application file didn't exist on me due to "inactivity"?!
He also said the manager would call me and for me to be on standby.... I waited an hour and a half that day for the manager to call. He never did.
This company IS A SCAM!
I have called my bank/credit card company to report fraudulent activity.
Apparently, I am not the only victim of TTC Business Solutions.
Review Left On 03/27/2019
Leslie Gonzales
I won't waste my time writing a lengthy review. This company is not worth any more of my time. If you read any of the other one-star reviews (of which there seem to be many) then you will know my story: multiple emails sent, multiple voicemails left, no answer, no returned calls, no returned messages. I don't know how they are still in business. I regret using their services and never will again. I wish I had read these reviews before I chose to trust them with my trademarks.
Review Left On 03/27/2019
Parker Mims
Wow. I don’t even know where to begin. I paid for a trademark registration in late 2017, and needless to say that trademark is nowhere to be found. When I first paid them and did all the paperwork, a few weeks went by and then someone named Shannon (my manager at the time) emailed me about filling out some electronic signature, so I did that. Then a month or two went by with no word. I emailed and called them, and got no response. I finally got an email response by a girl named Laura (my new manager since Shannon quit or something) after telling them to either refund my money, come through with their service, or I would go to the BBB. Apparently they had “lost” the electronic paperwork I signed and needed to send it again. So that finally came to me via email and I filled it out like I did the first time. Another few months went by and no word, so I kindly said again if I don’t get a response I’m going to the BBB. Laura replies and said that she had been out due to medical issues and she would check on it when she got back. Of course that never happened. I have emailed, called, etc with no response. I had good faith that they would do the right thing, but they did not. They took my money and offered no service. Karma will come around.
Review Left On 03/27/2019
Melissa Toon
I TRIED LEAVING 0 STARS BUT I WOULDN’T BE ABLE TO WRITE A REVIEW IF I HADN’T. I WORK HARD FOR MY MONEY!! THESE PPL ARE SCAMMERS!! BAD BUSINESS!! I’M ACTUALLY IN THE PROCESS OF FILING A CRIMINAL LAWSUIT AGAINST THIS COMPANY!! DO YOURSELF A FAVOR AND DO NOT BELIEVE ANYTHING THAT THIS COMPANY HAS TO OFFER!! THANK ME LATER!!
Review Left On 03/27/2019
Sergey Lomakin
VERY UNPROFESSIONAL and we will NOT be using them again. We used this company to get several trademarks registered. Was always a painful process - required us to hold their hand and follow up with them multiple times to make sure they file everything on time.
I was super busy and retained them to renew two marks ($850 USD). They were very prompt in their email communications up to the point of taking our money. Once they charged our card, I have not heard from them. I sent 4 emails (roughly 1 week apart) and got ZERO responses (email was sent to the same chain where they took the $$$ - so I know they got my emails).
It's been a month and NO word from them.
They practice law, charge slightly above market rates but deliver terrible service and questionable results (one of the marks they originally filed for us was rejected, even though there were no conflicting marks and it was not general or merely descriptive). They don't seem like a serious outfit. I definitely don't trust them to do any legal work. DO NOT RECOMMEND THEM.
FIND A DIFFERENT PROVIDER
Edit: From what I recall, they changed their business name couple years ago. Now I'm suspecting that they changed their name to get a clean slate for reviews. Read some of their current four - five star reviews and would not agree with most of them. Makes me suspect that they are fake reviews.
Review Left On 03/27/2019
Dan Acker
I dislike leaving negative reviews online, but feel there is no other outlet to receive feedback from this company. I've called and emailed several times, with zero follow up despite having paid for services which have not yet been rendered. My company has had several challenging experiences with TTC, so this is not an isolated incident. We have 3 filings currently in dispute, and I've left messages and emails regarding these and none have been returned by any representative at this company. It's one thing to make a mistake; it's another to make the same mistake repeatedly and not communicate. Many of the reviews here indicate poor followup, and that has been my company's experience with TTC. Update 3/11/19: I've followed up with the company via both email and phone calls (they do not seem to ever answer the phone). None of the communication I've sent has been responded to despite being charged $699 on 11/16/18.
Review Left On 03/27/2019
Tim Abraham
I found TTC Business Solutions Service to be reliable and trustworthy. Business solutions coordinators are knowledgeable and very easy to work with. They exhibited a high degree of professionalism and devotion to their work!
Review Left On 03/27/2019
Angelica Levins
I know it is a pain in the neck but I had to have new business again. TTC Business Solutions did an excellent job packing and business solutions all my staff. These guys are incredibly helpful and very experienced in this work. Recommend to all
Review Left On 03/27/2019
Sharron Luckie
I do not like posting reviews at all. But TTC Business Solutions just amazed me with their professional work and friendliness. My overall experience with the company is great. They are the best and offer various types of business solutions services
Review Left On 03/27/2019
Ursula Littlebear
SCAM AND FRAUD - Do NOT do business with this company. They sell fake Trademarks and keep changing their company name and email address.
Review Left On 03/27/2019
Renee Inell
I used TTC Business Solutions two weeks ago upon a recommendation from a friend and could not be more pleased. These guys are masters of this work!
Review Left On 03/27/2019
Martelle Coke
Horrible.. scam !!! do not use. They had my action response sitting on desk for six months after I paid them, i was emailing constantly without response and then I finally called. I was told the person who was helping me paul was no longer with the company. I called every month up until the deadline, they dropped the ball and missed the deadline to file, after I called in concern that it had not been filed multiple times and expressed my concern. I was assured it would be complete. I spoke with multiple people without any resolution they transfer and ignore call in purpose Ashely , Nicole and Alex are to thank for this horrible review. I will be visiting them with an attorney and contacting the BBB for a complete refund. It’s pretty sad that people are getting g scammed out of thousands of dollars, do not use.
Review Left On 03/27/2019
Malley Williford
Thank you TTC Business Solutions for making our business fast, easy, and exceptionally professional! Strongly recommended!!
Review Left On 03/27/2019
Olivia Guntrum
Wow! They really are the best! Great experience and very friendly staff!!
Review Left On 03/27/2019
Logan Diaz
We all know business solutions is never fun, but hire TTC Business Solutions. They will get the job done with smiles on their faces the entire time! And they are so professional!!
Reviews
UPDATE: it has been weeks and I still do not have what I paid for. I believe I been scammed.
Yes I got a phone call but no paperwork to file.
Do not do business with them.
This is the guy In the basement sending automatic responses you know who I am. Brian woods there so called Manager he’s immature lying person who tried to sound professional trying to talk as tho he’s on the radio ALL an act over the phone.
2/01/19 I left 10 voice mails and emails and NO one has responded this company is a scam!!!
I have spent a lot of money with Ttc business solutions and I am constantly had to deal with no one getting back to me through sending tons of emails phone calls voicemails they’re all excited about getting your money but after they got your money the follow-through is horrible absolutely horrible and I’ve been dealing with them for two years now I am finally done with dealing with Ttc and I want everyone to know so that you don’t waste your time and money because again once they get your money they’re quick to take it and then “ A-WAL” if you need anything from them...
So I chose this company because they were cost effective and the sales rep was good at communicating and answering my questions.
Then I paid...
It has been a month and I cannot get a hold of anyone. Emails and phone calls go unanswered. The work hasn't been done.
I have even told them for the past week if they don't answer I am filing complaints and I still don't hear from anyone.
I really love how they reply to this saying to contact them about the problem by email or phone which is what I have been doing for a #=@_)#%$_ month with no answers or reply!!
The person did not follow up with phone calls or answer any of my emails after I paid for my service fee and the USPTO fee.
When I asked questions about purchasing the correct classes to file for the USPTO, the specialist did not like that I asked questions.
Then after you pay for their fees, I had to go online to asked their online specialist to assist me with my account. That specialist told me that the specialist was working on my account does not work there any more and then transferred my account to a new specialist.
Waiting now for the process. Hopefully it will work.
Gave called multiple times for my husband since this was done under his name for his business and neither of us are unable to get through to this company. DO NOT USE THEM they will take your money and not respond.
They tell you how important it is that the documents they send need to be signed and sent, but then they never send them.
I would give them -5 stars if I could. These people giving them 5 stars must be fake
Since then we have called and emailed over 15 times only to get no response. So they basically stole over $3,500 from us. This is not surprising though since the person who started the company had to resign after he admitted to multiple fraudulent or digitally-manipulated specimens. So how this company’s is still open I do not know. I know they are cheap to use but you will get nothing in return except for your money being stolen. An if you do not believe me just look up there name and put the word scam behind it. There are several articles written about the fraud this company is doing. Hope this information helps someone not get their money stolen like we did.
Update: Received an update from the USPTO office pointing out lots of errors in the application submitted. Again highly recommend paying more or finding a different company to use. It would appear they just copied and pasted the information I submitted in my order directly into the USPTO trademark application so I now need to clean it up in order for the Trademark process to continue.
Beginning in November 2017, I began receiving concerning email notices from the US Trademark Department. I alerted TTC and was told there was no issue. Again in June 2018, I brought these emails to their attention and was told by Tiffany Mays that there had been a small error, that they would 'eat' the $100 fee but all was well. In November 2018, I happened to check on another trademark date and discovered that my trademark had been completely released. I again attempted to reach Tiffany Mays and was told they were taking care of it. Lots and lots of calls from me and emails and very little communication except 'i haven't forgotten you' emails. I received one call from the head guy, Matthew Swyers that he would call me back the next day. Did that happen, no. I have tried no less than 20 times to call and have emailed every person up until today. I was told by Dawn Ennis on Monday, 3/4/19 that Mr. Swyers would be in the office Thursday morning and call me 'first thing'. It's now 9:15pm and despite my leaving HIM voicemails today, I haven't received any resolution or even gameplan about how their going to fix this error or even if it is fixable. I have told them that after today I would begin reporting to all proper authorities and escalate this if necessary legally to have someone else (perhaps more competent) attempt to get my trademark back and sue them for my costs and my original fees which were never due them since they never did the work. Maybe this will get their attention because nothing else has. Buyer beware. I have left thousands of dollars in this company's coffers. They did a good job before; no one at all answers the phones. I've even been told that they were all at a going away party one afternoon. Maybe that's a clue that everyone competent has left or is leaving.
I purchased a Trademark on 11/20/2018 from TTC Business Solutions for $59, plus the $275 USPTO fee. I digitally filled out my paperwork and signed. I never received a follow-up or confirmation. The only emails I received after I signed and submitted my USPTO form were emails stating I never paid. I have bank records to prove I paid.
Confused on why this was happening and wanting to know my filing status, I have records of me calling TTC over 10 times since 12/4/2018 with no call back (after leaving voice mails) and/or no answer. I further tried connecting with TTC via the Online Chat option, for which I was told I was going to receive follow-up emails and follow-up calls, none of which ever happened. They also gave me excuses why they couldn't figure out what was happening with my application: They gave me different excuses, from the guy who was working on my file quitting without notice to telling me I never signed my file. It was excuse after excuse, and they were all different!
The third time of trying the Online Chat option, I requested my money back. "Alex" kept giving me the run-around and blaming things on me. He also stated that due to inactivity, I'd have to start my application all over again.
Here's my question? Why wouldn't they give me my money back if an application file didn't exist on me due to "inactivity"?!
He also said the manager would call me and for me to be on standby.... I waited an hour and a half that day for the manager to call. He never did.
This company IS A SCAM!
I have called my bank/credit card company to report fraudulent activity.
Apparently, I am not the only victim of TTC Business Solutions.
I was super busy and retained them to renew two marks ($850 USD). They were very prompt in their email communications up to the point of taking our money. Once they charged our card, I have not heard from them. I sent 4 emails (roughly 1 week apart) and got ZERO responses (email was sent to the same chain where they took the $$$ - so I know they got my emails).
It's been a month and NO word from them.
They practice law, charge slightly above market rates but deliver terrible service and questionable results (one of the marks they originally filed for us was rejected, even though there were no conflicting marks and it was not general or merely descriptive). They don't seem like a serious outfit. I definitely don't trust them to do any legal work. DO NOT RECOMMEND THEM.
FIND A DIFFERENT PROVIDER
Edit:
From what I recall, they changed their business name couple years ago. Now I'm suspecting that they changed their name to get a clean slate for reviews. Read some of their current four - five star reviews and would not agree with most of them. Makes me suspect that they are fake reviews.
My company has had several challenging experiences with TTC, so this is not an isolated incident. We have 3 filings currently in dispute, and I've left messages and emails regarding these and none have been returned by any representative at this company. It's one thing to make a mistake; it's another to make the same mistake repeatedly and not communicate.
Many of the reviews here indicate poor followup, and that has been my company's experience with TTC.
Update 3/11/19: I've followed up with the company via both email and phone calls (they do not seem to ever answer the phone). None of the communication I've sent has been responded to despite being charged $699 on 11/16/18.