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CA Paralegal Services
Paralegal services provider in 55 Shaw Ave #115, ClovisReviews: 15 | Overal Rating: Bad
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I wouldn't recommend this company to anyone. My first meeting went well. They quoted me a price and I paid the $500 retainer. They forgot about my second meeting a week later and had lost all the paperwork I had given them at the first meeting. At my third meeting I was scolded every time I asked a question and made to feel like I was absolutely stupid for not knowing all the ins and outs of getting a divorce. The whole meeting lasted less than ten minutes before I was rushed out the door. For the fourth meeting, which I scheduled in advance with their secretary, I asked, via email, for all the paperwork to be ready for my signature so we could wrap everything up. I showed up and they looked at me like I was crazy for being there. I was scolded for showing up and told I needed to come back the following week. My last appointment went well until I was charged an extra $400 because the paralegal had to write one paragraph into the paperwork to cover the terms me and my ex had agreed upon. Let me add that I was entirely upfront at the first meeting about what terms I had going into the divorce when I was quoted my original price and my ex and I came to an agreement about everything outside of the office and without the help of anyone in the office. I'm not sure what they felt they did that warranted an extra $400 charge. I was completely caught off guard by the extra expense. I didn't have the breakdown of expenses from my first appointment in front of me. I knew I was being charged more, but I didn't know how much more. When I asked about the extra expense I was told the staff would discuss it and get back to me. I emailed them several times to find out what conclusion they came to was and I never heard a thing back. Three months later I emailed the staff again because they had never gotten back to me about the added expense and again I was told that they would need to discuss it and get back to me. This office is only interested in taking your money. They don't care about their clients one bit. Every time we had a meeting I was pressured to make a payment, which I did. I never held up the office in regards to money or information. I was extremely forthcoming with both. I wanted my divorce done and over with. Thirty minutes after I wrote them the final check the bank showed that it had been cashed, so they can't claim that this was a money issue on my end. I've seen on here the responses from the owners and they are petty. This business is bad, people are telling the truth. I was the client, not my ex husband, I was the one paying promptly. Janet and Ariana are extremely unprofessional. Appointments are forgotten, information is lost, phone calls and emails are rarely returned. The company has never taken the initiative to complete things in a timely manner or contact me when they say they will. Only after multiple emails and phone calls on my end did I ever see results and they were always minimal. I'm not sure how this company has stayed in business and it would be nice if they admit their mistakes instead of trying to place blame on their customers. When multiple people have the same complaint you have a problem and you need to address it.