Home > Attorney in Richmond, VA > Geoff McDonald & Associates PC Review

Geoff McDonald & Associates PC

Attorney in Richmond, VA
Reviews: 64 | Overal Rating: Good
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Awful
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Reviews

Review Left On 02/27/2020
Valerie Conner

I have had a wonderful team working for me on my Case. A Big Thank You To Blair, Cheryl And Nahomy. Awesome Job Ladies
Review Left On 02/27/2020
Felicia Robinson

Shout out to Blair Thomas & Hannah for being excellent & helpful.
Review Left On 02/27/2020
Jasmine Pollard

My experience with Geoff McDonald and Associates was awesome. My attorney Kyle Matykowski was VERY pleasant and worked well with me. I will certainly recommend them to friends and family. They handle my case very well.
Review Left On 02/27/2020
Dale Moser

I can truly say that my experience wirh GMA was very pleasant. Would not think of using anyone else.
Review Left On 02/27/2020
Lacie Arnold

Shout out to Rich Talbot and Hannah Weeks for always being there for me and answering all my questions in a timely manner and helping me to fight the insurance carrier. I would def recommend Geoff McDonald and Associates ❤️
Review Left On 02/27/2020
temporary accounts

The GMA team did a good job. Kyle and Victoria answered all of my questions. Thank you all for your help!
Review Left On 02/27/2020
Jackie Oh

They were great. Always called to update me and let me know if there was anything i had questions about. Best law firm ever.
Review Left On 02/27/2020
Premo

Victoria Burton does a good job she keep me up to date at all times. Kyle Matykowski good guy .....Thanks to GMA 5 stars from me
Review Left On 02/27/2020
James Moore

It very good working with them
Review Left On 02/27/2020
Caprice Johnson

When I was seriously injured, I turned to Geoff McDonald. Paul Dull has helped me every step of the way.”...........UPDATE.....My case has been going on almost two and a half years, so now I have a litigation lawyer that barely contacts me regarding my case or to give me any updates. Trying to get him or my case manager on the phone seems like child's play. I was literally told that my case manager was in a meeting around 10am and then told the same thing around 3pm. I left a message and her voicemail said she will return calls within 24 hours. My lawyer has never even sent me an email, something Paul Dull always did, even if it was just to see how I was feeling. Right now I feel like my case is being pushed to bottom of the pile and they will get to it when they can, or when they feel the need to. This is so disappointing especially when I felt so good about my experience in the beginning. So at this point I guess I'll do what I've been doing this entire time SIT BACK WAIT AND WONDER. Im going to keep the 5 stars but only and ONLY because of my experience with Paul Dull but right now they are sitting at 2 stars and that's for the polite lady's that answer my the phones.
Review Left On 02/27/2020
Latonya Henley

Victoria Burton and Joshua were real honest with me about my case. They went through step by step. Even if they didn't call, they would send a text to update me about my case. Thanks GMA.
Review Left On 02/26/2020
Latroya Chew

A special thanks to Richard Talbot and everyone who helped!!
Review Left On 02/25/2020
Orlandomagic M

(Translated by Google) I thank the group of lawyers for their work in my case and the monitoring and attention at all times, they answered my questions and helped me at all times, God bless each one.

(Original)
Agradesco al grupo de abogados por su trabajo en mi caso y el seguimiento y atención en todo tiempo, respondieron a mis preguntas y me ayudaron en todo tiempo, Dios les bendiga a cada uno.
Review Left On 02/22/2020
angel pervall

I love my attorneys Josh and Amellia!! They worked nonstop to assist me , they made me feel like my case and my injuries were top Priority! Thank you!!
Review Left On 02/21/2020
Terry Ramsey

Great people
Review Left On 02/13/2020
Terrell Robinson

They guided me through and it was great
Review Left On 02/13/2020
kendra hill

Thank you to Rich and Cheryll for all your help. May you continue with your success. God bless
Review Left On 02/06/2020
Tiff Hartman

I would like to Commend Ms. Kara, Justin, and Theo for their very passionate and professional assistance in helping guide me through the process of my claim. I would definitely refer any and everyone whom I know that is looking for sincere legal advice to this firm. Thanks so very much for everything. My greatest regards to each of you. Oh and also I would like to thank Mr. McDonald for having such a great team of professionals on his staff.

Respectfully
Tiffany & Reggie
Review Left On 02/06/2020
Shante Watson

Thanks to Blair and Cheryll for helping me and giving good service. They were so kind to me and my family and showed that they cared. They made sure to keep in touch. Thanks for everything
Review Left On 02/06/2020
Gail Queen

Great experience! Love the communication and keeping me in the loop. Thanks!!!
Review Left On 12/27/2019
Dk Morris

What an experience.....live and learn
Review Left On 12/27/2019
Bernard Harris

Geoff McDonald & Assoc did an excellent job. Kyle and Victoria were very consistent with everything.
Review Left On 12/27/2019
Brooke Stewart

my first time with attorneys, Kim Raab was very helpful and explained everything step of the process to me. I’m very happy with my settlement!
Review Left On 12/27/2019
Joann Taylor

It was a great experience, I would use this office in the future . Thanks Cheryl for everything and all the attorneys.
Review Left On 12/27/2019
THELMA SANDERS

I would like to thank the staff at GMA for being kind and patient. Jenna and Kyle tolerated me when I was in physical pain I would refer them to family and friends.
Review Left On 12/27/2019
Felicia Williams

I would like to thank you all ms. Victoria Burton as my case manager & mr. Kyle Matykowski as my attorney. You guys were wonderful to work with I would love to refer family & friends to you all firm. (GMA) Allysa was also a great person with me.
Review Left On 11/27/2019
srw275

I would recommend GMA to anyone needing help with personal injury. The team overall was professional and courteous and got me through something I otherwise wouldn’t have been able to do alone.
Review Left On 11/27/2019
Ashley Lynn Dasilva

Kaitlin was an incredible lawyer, she was very professional and answered all of my questions. Brandon was great at staying on top of reminders. I recommend GMA to anyone looking for a personal injury lawyer.
Review Left On 11/27/2019
JAMILAH CREWS

GMA WAS SO GREAT TO ME AND A FEW FRIENDS AND FAMILY THEY ALSO ALWAY RETURN MY CALLS EMIL.ECT VICTORIA WAS SO GREAT SHE ALWAY MADE MY DAY. AND ILL BE BACK IF ANYTHING HAPPEN TO ME.. I WANNA THANK GMA STAFF FOR EVERYTHING.
Review Left On 11/27/2019
Mesha DeVeaux

Thank You GMA for handling my case with ease. Amelia and Paul were excellent. I would definitely return for future litigations.
Review Left On 11/27/2019
Eric Kader

My experience with GMA was positive, everything was organized and well communicated. My attorney Theo and case manager Victoria made the process an easy one. I recommend this firm.
Review Left On 11/27/2019
Marvin Quarles

Thanks Geoff McDonald and associates for helping me through my time of need. I appreciate your patience and I was satisfied with your service. Blair and Hannah are awesome!
Review Left On 11/27/2019
Sean Tyll

I was extremely impressed with the service I received from GMA! I interviewed a few firms prior to going with GMA and what impressed me the most in the beginning was that Geoff called me and spoke to me personally to answer my questions after hours. That was the level of service I needed when I was going through one of the worst times of my life. Justin, my attorney was extremely knowledgeable, ethical, honest, upfront and set realistic expectations around time and outcomes. Most notable is his Paralegal or Legal assistant Kara K. Kara was absolutely amazing. Her service was comparable to the Ritz. She responded to emails quickly, listened to me, communicated clearly, returned calls faster than expected and was the real MVP of the bunch. I hope I never have to use their services again, because who wants to get hurt, but I would whole heartily recommend this firm.
Review Left On 11/27/2019
Christopher Ronquest

Kimberly Raab was very helpful throughout this entire process!!
Review Left On 11/27/2019
Raneisha Powell

I am extremely happy that i chose to work with GMA. I was in my first big accident at the beginning of the year and i was inconvenienced with being out of work and having to go to physical therapy. My attorney, Kyle, and case manager, Amellia Boyer, were always one call away if I had any questions or needed to vent. They even had an associate come to my house to consult my case. Being in an rear ended accident can be a grueling and painful process, but my case manager, Amellia, made the process smooth and accommodating. I would recommend Geoff McDonald & Associates to anyone in a car accident!
Review Left On 11/27/2019
Adral3ric_0

I liked working with GMA because they were very helpful throughout my case. Jenna and Kyle helped me understand the entire process.
Review Left On 11/27/2019
Lenoa Roane

Working with Geoff McDonald & Assoc. was great especially my attorney Kim Raab!
Review Left On 11/27/2019
Tonya Avens

GMA attorney Kim Raab is great to work with. I would highly recommended her. She’s very personable and has your best interest at heart. The staff is courteous, friendly and very professional.
Review Left On 11/27/2019
Derrell Murray

My experience with GMA has been exactly what I expected. Everything was smooth and put together in an orderly fashion. My case manager Emily and my attorney Kim were great. I would recommend this law firm to anyone in need of a personal injury attorney.
Review Left On 11/27/2019
Della Whitehead

Godmother needed something
Review Left On 11/27/2019
Glenn Ballos

GMA did a great job, they looked out for us and truly did a wonderful job. My case manager Victoria and attorney Kim communicated and were very pleasant people to work with. They were caring and very understanding.
Review Left On 11/27/2019
Angel Trent

GMA is the best place they listen my case worker was amilla and she was great and my lawyer was Kyle and he even called me to make sure I was ok and to make sure everything was going smoothly I would recommend them to everyone
Review Left On 10/27/2019
Dai Crowder

I was very pleased with the service and results.
Review Left On 10/27/2019
Cameron Leonard

Appreciate all of your guys help. My attorney Kyle was a big help answering all of the questions that i had and my case manager jenna with providing all of the updates and returning all of my calls you guys were a big help! Appreciate you GMA!!
Review Left On 10/27/2019
Delta Truck

GMA is an excellent personal injury law firm. I recommend Amellia as a case manager. She did a fantastic job handling my case in a timely manner. You all rock!
Review Left On 10/27/2019
Keke V

I enjoyed my experience with GMA, as Amelia Boyer as my case manager and Kim Raab as my attorney. The would answer my questions in a timely manager and my case was settled faster than I expected.
Review Left On 10/27/2019
Rockwell R

I had a good experience at GMA, my case manager Lise did a good job. My attorney Kyle was great at communication, and I would recommend this firm to anyone who needs a personal injury lawyer.
Review Left On 10/27/2019
Deena Scott

I loved Geoff McDonald and Associates, Emily and Kim helped me out a lot. The communication was very good, and I would recommend them to anyone. Alyssa and Sarah were great at the disbursement and I appreciate it.
Review Left On 10/27/2019
NaChay Smith

The associates of GMA were courteous, professional and caring. Victoria Burton and Kyle Matykowski were great to work with. I highly recommend the GMA.
Review Left On 10/27/2019
yony castro

(Translated by Google) I liked the services that Blair and Hannah gave me.

(Original)
Me gustó los servicios que Blair y Hannah me brindaron.
Review Left On 10/27/2019
Clarence Ross

GMA provided excellent service while keeping me informed about my case!
Review Left On 10/27/2019
Loco Gilmore

Geoff McDonald and Associates was a great law firm, my attorney Kyle and Case manager Victoria were on top of their game. I would highly recommend them to anyone in need of personal injury lawyer.
Review Left On 10/27/2019
BRITTNEY BROOKS

Thank You so much for the services!! You all were great! I would recommend you all to anyone!
Review Left On 10/27/2019
Joseph Calafactor

GMA Team talks a big game about how well they will take care of their clients - even boasting in their television ad about their "web portal" ( to keep their clients "informed about the status of their case" ) but, once I signed up with them, it was a COMPLETELY different story ! They were my attorney for three weeks and did ABSOLUTELY NOTHING other than unnecessarily postpone my Workers Compensation hearing because they claimed that there wasn't enough time to prepare for my case that was still FIVE WEEKS away at the time. At first, I didn't have a problem with this but, it quickly became apparent that hiring GMA was a mistake after EVERY phone call, voice message and email went unanswered until calling the main number and complaining, then, all of a sudden, the person who was just "unavailable" was miraculously able to take the call and offer some lame excuse for being unfamiliar with important, time sensitive information that was sent in emails and web portal posts or referenced in voice messages. Even phone calls to Geoff McDonald were never answered and voice messages left on his cell were never returned.

After realizing that continued representation by GMA was definitely not in my best interest since they had displayed NO interest in speaking with me or doing anything constructive with my case, I sent an email to Mr. McDonald, my attorney Mr. Carr and, my "case manager" Cheryll advising that I was immediately terminating their "representation". I never received a single phone call or email in response to that email either.

UPDATE IN RESPONSE TO GMA REBUTTAL BELOW....

Dear Mr. McDonald,

Thank you for taking the time out of your busy schedule to respond to my negative review, summarizing my negative experience with your firm. This seems to be a "Form Letter" response to any negative reviews which includes a hollow invitation to contact you on your cell. I received the same hollow invitation after hiring your firm for my representation too and, not one but TWO calls to your cell number went unanswered, my voice messages were never responded to either so, what is it exactly that you would like to discuss NOW, that you were unwilling to discuss when you were my attorney? What could you possibly say after you and your employees repeatedly ignored my emails, voice messages and "web portal" posts when I needed your professional advice and guidance?
Even after sending my email to terminate my representation by GMA, you couldn't be bothered to reach out with a phone call or email but, in response to my review, you are suddenly "concerned" -- Please....

No, Mr. McDonald, I will not be calling to discuss my experience and comments because there is NO EXCUSE for the total disregard you and your employees showed when they were SUPPOSED to be there to help and were not.
Review Left On 10/27/2019
Erika Gil

(Translated by Google) Good lawyers and translators, they attend personally in English and Spanish, excellent professionals, 100% recommended

(Original)
Buenos abogados y traductores, atienden personalizadamente en Inglés y español, excelentes profesionales, recomendados 100%
Review Left On 10/27/2019
Sheila Phillips

I had a wonderful experience. Everyone was great. And I would recommend this office to anyone.
Review Left On 10/27/2019
Jessie Camacho

I can honestly say I haven’t ever had as much as help as I have with this firm. They made everything so easy for me, and actually cared about me and my family.
Thank you guys from the bottom of my heart for making this case run smoothly.
Review Left On 10/27/2019
Link Johnson

It was a great law firm, they reached out in a timely manner, efficient with the phone calls, and never kept me in the dark. Geoff Mcdonald and Associates was a great firm to work with, I never had to worry about if I was going to get called back. The most important thing; they let me have an opinion on my case. Kyle was really helpful and I appreciate how he kept me up to speed all the to the last decimal.
Review Left On 10/27/2019
Shanice NiCole

Paul Dull and Amellia Boyer did an amazing job with my case. They kept me updated on everything, even with me moving and changing numbers frequently over the past year. They got me a settlement that I could work with & overall I’m very satisfied with them. Would come back again & will refer if I know anyone who needs their assistance in the future!
Review Left On 10/27/2019
linwood lumpkin

These people know there stuff. Helped me out with a claim. Guided me through all the procedures until we won the case. Highly recommend!
Review Left On 10/27/2019
Stephen Parks

If you are seeking results and a firm that genuinely cares about your best interest, I suggest reading the rest of this review and hiring Geoff McDonald and Associates. I did not know what to do with my workers compensation problem and I was in an extremely difficult situation, but I received immediate personal phone calls from this firm on a weekend specifically, from Attorney Richard Talbot. Rich took the time to explain to me in terms that I could understand what to do, what not to do, and most importantly what their firm was going to do for me! I admit, at the time I wasn't sure if it was just a sales pitch to retain my business, but I figured since they had taken the time on a weekend to call me back several times to answer all the questions I had and the ability to explain things very clearly, then if this was the type of service I was going to receive moving forward it would be great.

As we moved forward this Law Firm and team of paralegals were always available for me or my wife to answer our questions and guide us through a difficult and frustrating process with workers comp. Rich and his team always took the time to make sure my wife and I understood every step of the process legally and always broke things down into simple terms we could understand and follow. What about results? One of the most reassuring benefits of this firm (besides their excellent personal service and legal knowledge) was their confidence in explaining to us the value of my case and what amount of money would be acceptable to settle and just as important what amount was unacceptable value for the case. Please note, while nobody can guarantee you specific results, this firm was damn close from the beginning of the case to the net number we finalized on and had discussed throughout the duration of the case. A settlement was secured in a timely manner and never once did my wife and I have to be concerned with our representation, as this firm made it clear to my wife and I that they always were working for our best interest!
Review Left On 10/27/2019
Jeff Clement

Shout out to Rich. It was a pleasure with Geoff McDonald and Associates. I highly recommend this firm.
Review Left On 09/27/2019
Angela Yates

They did not call me back when I had a question. They did not explain what my case was truly worth. They did not explain they break down of what all the charges where. I could did better on my own. I will never use them again.
Review Left On 09/27/2019
John Blaze

Great Law Firm. Consistant and caring, all of the staff made sure that i felt well supported through my time dealing with my injuries. Id reccoment them to any of my friends!!

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