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Lerner and Rowe Law Group
Criminal justice attorney in Phoenix, AZReviews: 75 | Overal Rating: Good
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As a Social Worker for 21 years I dedicated my life’s breath to helping individuals and families to heal.
I was brutally raped. My husband initiated divorcing me. He said I was “damaged.”
I am now legally mentally disabled. The helper needed help.
And I got it. The best of the best!
God loves me so much that He blessed me with my own dream team of attorneys.
Lerner and Rowe IS truly the way to go.
(Original)
Excelente
They were very professional and also very down to earth. They communicated with me along each step of the process and, heaven forbid, if I'm ever involved in another accident, I will definitely be giving them a call.
**Update** My case is now closed and I am waiting for the settlement check to come. I wanted to add more information than I did before.
Lawyers get a bad rap. We all know that. And in some cases rightfully so. But when you need one because you have been wronged or hurt from somebody else's negligence? I can't tell you how good it feels to have somebody (an entire team) on your side handling all the hard stuff while you get better and try to recover. My case manager, "Jacque Krum," (I hope I'm allowed to say names?) Was AMAZING! I mentioned her in my original post, how she was ALWAYS there for me with answers to questions I had about a very confusing process when somebody hit me in my car. She literally took my burden from me. The names on the billboards will get the credit, and rightfully so also, but she was the contact, or face of this organization for me and whenever I got an email back from her, which was always so quick (seriously Jacque, can you please take a day off?) , She brought peace into this so stressful situation. I can't than her enough for being there for me. She couldn't do anything about the pain or discomfort, but she did me one better. She made sure that I was going to be financially compensated for that pain, which helped my entire family. And that means way more to me knowing that bills will be paid and my kids will have a decent Christmas because I had somebody watching out forme. If you call Lerner & Rowe (And you better), I would make sure to ask for Jacque. I sure hope I'm not making her life miserable with this post. Because you will be in good hands (Allstate is a liar). Thanks for reading this.
About half way through my case, Raquel was replaced by Jesus, and let me tell you, he was my saving grace. It was literally night and day dealing with Jesus and Tyler (the attorney), they are seriously the wonder team!
I would get my calls returned in a timely manner and Jesus always seemed to have good news for me with every call. Between Jesus and Tyler my case was wrapped up not only quickly but also efficiently.
Jesus never seemed to get annoyed with my constant calls and was always prepared to answer my questions, Tyler worked hard to get what was owed to me.
If you’re needed to retain an attorney following an auto accident, please, call Lerner & Rowe—and if you want a great experience, ask for Jesus and Tyler.
You won’t regret it.
I was facing a dire situation but they went through my case extremely thoroughly and payed attention to the facts I presented to help keep my driving record in a good state.
Truly thankful for them!
I would definitely recommend to all family an friends.
Sincerely,
Bob Taylor
Retired Captain Pasadena Fire Dept
1985-2015
It took too long to settle my case. There was very little communication between myself and the paralegal let alone absolutely no communication between myself and the attorney. All your calls are handled by a staff member or paralegal and you don't get to talk to the attorney with any questions you may have. When I would call to get an update on my case or ask a question they wouldn't return my calls! It was extremely frustrating. The staff were very short with me and inpatient with my questions. I never had the opportunity to meet the actual attorney.
After I was in my accident I went to my chiropractor who I had been seeing for on and off for 8 years. When I met with Lerner & Rowe they told me that I would be "better served" by going to a chiropractor they wanted me to go to. I was told that they work with this chiropractor a lot and they know how to better handle auto injury patients and they will work with them on reductions. I thought that I should probably do what the attorney tells me to do so my case went better. The chiropractor they sent me to was NOT good at all! The office was dumpy and the chiropractor did not adjust well. But...I thought that I need to keep it up because that is what the attorney asked me to do. Needless to say I was not happy with the service I received from the chiropractor and I DO NOT believe (in fact I think this is highly unethical) that attorneys should tell their clients to go get treatment somewhere else when they are already getting treatment! When I told my chiropractor I was going to go somewhere else because Lerner and Rowe referred me somewhere else he told me that they just send you where they want because they are in bed with specific chiropractors and I can choose my own care. I should have listened because I didn't even get all the way better from my injuries from the chiropractor they sent me to. After the chiropractor they sent me to released me, I went back to my chiropractor and he had me feeling better within a few weeks.
After everything was settled and done I ended up with a measly low settlement for my injuries after waiting a year and a half to settle the case. I was not happy with how the staff treated me. I was not happy with the poor communication. I am not happy with the low settlement. I am not happy with them referring me to a different chiropractor. In my opinion, it is highly unethical. I would highly NOT recommend Lerner & Rowe. However, I am sure that they will keep doing what they do and keep doing business as usual with their tacky commercials and advertising presence.
The ONLY reason this law firm stays in business is because they spend so much money on their advertising. If I ever get in another accident again, I will use a more reputable law firm.
Thank you Christina Sargent & Edward Earle! Best customer service