Grate people

Valerie Heins is Amazing! When in crisis she is most definitely the one to call! She handled my case with such urgency and care. No words could ever even begin to express how grateful I am for her and her help! Should you ever find yourself in an emergency family matter, please give her a call.

Deplorable. I had little other choice but to fire Valerie Hein as my attorney in a custody case. I am beyond disappointed and appalled in the quality of care she displayed regarding my custody case. I had asked her questions multiple times with no answers and she never followed through (unless further prompted by me about the status) on what she said she would do from setting court dates to sending me information. I have documented all of this (easily done based on emails she sent) and will be filing a complaint with the state bar. I brought up my concerns with her "work" twice and her response was that I misunderstood or that she could understand why I was frustrated with how long it was taking but Valerie didn't admit fault. There was even a moment when she said the court date is...but that day came and went and nothing from Valerie. When I asked about it 4 days after to find out what happened she said that there was a misunderstanding of what needed to be done and that she would set it for a different date. Maybe she doesn't read her emails or she is overloaded by clients and can't pay attention to what she needs to do (recently hired paralegals which means they know they are too busy to do all the work on their own). Without divulging details of my custody situation, Valerie Hein was not only inconsiderate to me as a client to not be informed but it is inconsiderate to the witnesses I have asked to appear in court on my behalf as well as the other party. I was not the only person affected by Valerie's lack of communication and follow through. As a professional I would be appalled to treat any client in such a manner that is disrespectful of the time and money they have spent as well as the significance of having a lawyer in protecting what is most important, which is my child. I would not recommend Valerie to anyone since ethically she was comfortable lying to me, charging me for services not rendered/completed and her general lack of quality or dedication to her clients. Even now I am waiting on documents to be sent to me that she stated I would have by Wednesday. Overall, abysmal.
Update 6/4/18. I went through the paperwork returned to me and come to find out Valerie omitted sending me information that was pertinent for me to know. By failing to provide me this information when she received it at the end of February it gave her an excuse to delay the court case. Deplorable.

Excellence and Experience. Valerie is a colleague that I have worked with for many years either as opposing counsel or beside me in the courtroom. She is the one person I trust with my clients. Valerie is compassionate and truly cares for her clients needs. She is a gem in this profession.

I was dealing with a custody battle when I spoke with Valerie she was available to help. I am so grateful for her. She is the best, if I have to use anyone else in the future I will definitely go back to Hunter & Hein

Very personable and attentive from Valerie

It is so refreshing and comforting that there is still an actual lawyer that will answer quick questions these days. They gave me hope in my darkest moment.

I am truly grateful for the assistance of Bill. He was very respectful and considerate during a difficult time. He was very knowledgeable and made the process of my divorce go very smoothly. I highly recommend him. Bill i want to thank you again for everything.

Lawanna S.

Prism Family Law is an amazing law firm. Bill is extremely talented, well versed, and has a broad range of expertise in family law. He has been a lifesaver and I highly recommend him. He is very responsive, thorough and is the best lawyer I’ve worked with.

Bill is amazing! Very thorough, personable and knows the law. He is always quick to respond to my messages and explain things so I can have a full understanding.

Hunter & Hein Attorneys is a great law firm to have support and work on your behalf. Exceptional professional representation on your behalf and will not sell you empty promises. Understanding that legal child custody processes can be a pain and time consuming Bill did an outstanding job staying on top of communication as well as working at an expedient timely fashion on my case. Excellent services and personable kind people!

I worked with Bill Hunter. He was professional, authentic, knowledgeable, and showed genuine concern about my legal matter. He was able to answer all of my questions and got my needs taken care of quickly and with quality. Great service!

I had a very important child custody matter. After calling law office after law office I called Bill and he answered the phone directly, not an assistant, not a paralegal. He was very genuine from the start and decided to hire him immediately after consultation. Any time I had a question I got to speak with him directly. Family matters are I nightmare to deal with but with the personalized help from Bill and Valerie, they made it that much easier. Thanks guys for the help once again.

I will always use their services! Very polite and courteous and they kept me informed during the whole process! Thank you and will recommend you all to everyone I know!

Great experience with Valerie during a very stressful time. I know nothing about the legal system and after an initial consultation, felt confident in choosing her to represent me in a legal matter. Very personable, down to earth, understanding and most importantly, knowledgeable in the legal system. Will definitely contact her again if needed in the future.

Carl T.-I was in a very dark place and running out of options, I took a chance on hiring Bill and Valerie and it was on of the best decisions I have made in my life. They were very personal with me which made it very easy for me to communicate with them and to express what I wanted the outcome to be. They made themselves available to me at any givin time and were very honset with me, even their payment options were very agreeable with me. There is no doubt in my mind that without them my family would not be home. I've never hired a lawyer before but if I ever need one again I would not hesitate to hire Bill and Valerie again.

I've been working with them for over a year and they were absolutely fantastic! Great communication throughout the entire process. Thank you so much for everything !

I've had and excellent experience with both Valerie and Bill. Very flexible and personable when it came to my case. It didn't feel like i was just another client in a huge law firm. Would recommend to anyone.

Bill did an outstanding job for me. He is professional, honest and thorough. I would recommend him to anyone looking for an attorney.

Bill Hunter is an excellent attorney. He is a great listener and is very eager to aid in the resolution of legal issues while incurring the least possible expense. I would never consider using anyone else for any future legal needs.

I had an amazing experience with Hunter & Hein. Personable people that genuinely wanted to help. They made sure that my process was smooth and that I was knowledgeable and informed every step of the way. I definitely recommend.

I have hired Hunter and Hein on a few occasions and I have been extremely satisfied with the representation they provided me. They are down to earth individuals who view people as people and not a paycheck. If you are looking for high quality representation and don't want to be made to feel like a insignificant client I would definitely recommend Hunter and Hein.

I contacted Hunter and Hein Attorney at law towards the end of a battle in court and they did an awesome job by assisting me with my case. I will say Valerie is a God sent attorney from Heaven, She did all she could to calm me down with all the stress I was going through and assured me that everything was going to be alright and everything worked out good as she said. I will advise everyone to choose Hunter and Hein Attorney at Law and will never regret having them. They are really a blessing from God.

I engaged the services of Hunter & Hein, Attorneys at Law, Charlotte, NC to help me with a vehicle ticket that I couldn't get the court via fax to dismiss and didn't want to make the 4 1/2 hour drive to go to court. I spoke with Valerie Hunter on a Tuesday and explained the situation and she told me that she would get right on it. I paid the retainer fee and faxed her the necessary papers. On Friday of that same week she returned my call telling me that she was emailing me a copy of the dismissal as we spoke. I was amazed. After me trying to do it on my own for 6 months, she took care of it in just days and was very professional. I am quite impressed with this law firm and will definitely keep them in mind again should the occasion arise that I need an attorney. Their followup was great. I definitely would give this firm 5 stars!!!!

Where to even begin... I was going through an extremely tough separation and custody battle for over 2 years. When I called Bill I had already been through 3 different lawyers all of which did nothing for me and charged me through the roof. I met with Bill after my call to him in Oct. 2015 we sat down came up with a plan and worked to execute it. Within 4 months of working with Bill Hunter my custody agreement was done and signed off on by the judge.

Not only did Bill work diligently with my case, he was by far the best communicative lawyer I've ever worked with. Last but definitely not least Hunter & Hein were reasonable and worked with my financially. I truly cannot say enough about the 2 of them and how over pleased I was with my experience using them.
If your looking for a lawyer who is on top of his game, continuously updating you, very responsive, reasonable with fees, and who truly has your best interest at heart - I would not hesitate to give Bill Hunter a call!

Valerie is definitely the attorney you want in your corner when you go to battle in court!!! She is my go-to if I need legal counsel from here on out! Expert and professional, she gets the job done for you! HIGHLY recommended!!

We highly recommend Valerie Hein Hunter. She was extremely helpful in handling a traffic ticket for our son who could not attend his court date. She was very professional and exceeded our expectations in every way.

Hunter & Hein are excellent and I recommend them without hesitation. I have a legal service plan through my employer, and discovered at the last minute that I could not make a traffic court date because of a last minute problem that came up at work. Not making that meeting would have meant months of work to undo the problems that would have arisen; missing the court date would have caused significant problems for me legally, and there is no way to contact the court to try and reschedule the hearing. My legal service plan was worthless, after several hours they referred me to an attorney who refused the case, saying that he "does not do that kind of work". The one good thing that resulted was that he gave me Hunter & Hein's contact info. They were clear, focused, knew immediately what I needed, and did not hesitate to arrange to help me-and this was at 4:00 PM the day before a 9:00 AM court date the next day. They were friendly, non-judgemental, charged a reasonable fee, took care of the matter efficiently and responded immediately when I had a follow up question. I could not ever imagine having anything good to say about lawyers-but I feel absolutely certain that I would call Hunter & Hein with any problem for myself or my family, no matter how large or how small. It is a great relief knowing that if I ever need attorney again, I can call them with all confidence that they will handle my concern effectively, efficiently, and in a timely way, or get me to the right person if they feel they can't. They represent true excellence in the practice of law, and I highly recommend them.

Attorneys Hunter and Hein was retained for a guardianship petition. After researching and meeting with several attorneys, I met with attorney Bill Hunter, one of the partners in Hunter and Hein. He was professional, caring, and patient. He took time to answer all my questions and provide me with all the information about the court procedures and estimated cost. After a family meeting, I decided to retain attorneys Hunter and Hein. They handled my case in a professional and expeditiously manner. Throughout the process, attorney Bill Hunter kept me informed about the court progress and the cost incurred. Attorney Hein professionally prepared and represented me at the court hearing. Their professionalism, caring, and team concept, greatly reduced the stress in a very stressful, unexpected, and emotional situation.

I highly recommend attorney Hunter & Hein. They are professional; and they bring an element of care to their practice.

Hunter & Hein, Attorneys at Laww, PLLC help me with my divorce case and I am highly satisfied with the work they have done. It was really easy to get in contact with them initially, and are very efficient with communication. I have shop for prices before initially getting in contact with them and their prices are very resonnable. I felt at ease to let them help me with the case. I would recomand them to anyone in need of attorney advice.
Thank you Hunter & Hen.

Valarie and Bill are dedicated, hard working attorneys that get very favorable results for their clients. I highly recommend them.

I retained almost 4 weeks ago and she just asked for my bank statements a week ago to help figure out my case. Now that i have retained all the papers she called me today to let me know she is quiting knowing that my court date is in TWO WEEKS. If those papers were so important that she was going to quit, dont you think you would have asked for them on day 1? Also all 3 times she said she was going to call me, she didn't. This case is more important to me than anything because it is over custody and child support problems affecting my child's future. Thanks for leaving me and my family in jeopardy. Also the "Law Firm" is simply in her house at the dinning room table. I should have known better when i arrived at a private home AND she was even late to our one and only meeting at HER HOUSE. Would not recommend for any legal assistance. And yes she is refunding my money minus the consultation fee.

I am very impressed with Hunter & Hein, Attorneys at Law, PLLC. On my first call I spoke with Bill and every discussion after was with Valerie. I never spoke to a receptionist or paralegal.
Valerie provided excellent explanations of the legal process in a clear and concise manner any one would understand.

I would definitely recommend Hunter & Hein, Attorneys at Law, PLLC.

Great service and personal attention from Valerie. We got what we needed. Highly recommend them.

Bill and Valerie are very hands on with their clients. You are not constantly talking to a receptionist or paralegal. They always personally take their clients' calls. And they are very good at explaining the legal process in a way that a non-lawyer can understand. I will refer anyone I know seeking legal help in the Charlotte area to this firm.

Hunter & Hein were terrific. Valerie was professional, kind and sincere. I only have the highest praise for her. From the 1st contact to the conclusion of my case she was continually working hard and keeping me update to resolve my matter in the most timely and beneficial manner for me and my family. Thank you Valerie. You will be the first person I call if I am ever in need again.

Bill Hunter is a wonderful attorney and someone that I whole-heartedly recommend to anyone seeking help with family law and divorce matters in the Charlotte area. He is caring yet strong, thoughtful, and thorough. He is also a good listener and very responsive to communications.

Hunter & Hein, Attorneys at Law, PLLC is a great law firm. They are very personable and professional. My case had some unusual dynamics which made a favorable outcome very difficult. My case ended in success. At the time of my hearing, my attorneys were super organized and well versed in my case. I could not have asked for a better firm to represent me.

Finding an attorney I could trust was the hardest element of dealing with family law issues. I had worked with one other attorney and thought the attorney and that big firm received more financial benefits from me than legal benefits I received from them. I found an attorney I trusted when I met Valerie Hein and never doubted that my interests were always first. I have referred close friends to Valerie because I know she takes care of her clients.

I had a wonderful experience with Hunter and Hein. Valerie was extremely professional and knowledgeable and helped me prepare my will and trust. She took all the extra time I needed to answer every one of my questions and put my mind at ease. I highly recommend her and will use her for any and all future legal issues.

I had a great experience with Hunter and Hein during a very difficult time. They were caring as well as knowledgeable. Should any of my friends have to go down the same path with their marriages, I would most certainly refer them to this firm. What stood out to me the most, was the attention to detail to help me avoid a court battle and come to peaceful resolutions.

Bill and Valerie are the hardest working attorneys I've ever met. I would recommend them to anyone.