this is a sorry excuse for a so called law firm, how are you going to say you can be on a payment plan but you still charging attorney and late fees. That doesn't make good sense but they still ride you about the money you owe. And also you have to pay by cashiers check who has the time to go get a cashiers check when they can just set it up to pay online. I started out with owing 400 dollars and now its up to almost 800 because of the stupid fees they be charging. I am going to report them for these unfair practices.

I don't ever write reviews on businesses, but this law firm is terrible and that they charge for everything. Late a month with HOA and ended up paying 400+ dollars to the attorney office. Had to pay 400+ only because I overpaid my HOA dues and had a credit or it would have been 500+. The staff Pat was very rude, disrespectful and basically called me a liar! I DON'T AND WOULD NEVER RECOMMEND THIS FIRM!! I called and left message for Attorney Todd to call me back and he had a paralegal to return my call and she ended up saying "lets just resolve this matter and move on..." when I asked how things would be handled with Pat since she offended me and disrespected me!!! I keep a RUNNING TAB LITERALLY!!!! DON'T BE LATE BECAUSE YOU WILL OWE THEM A KIDNEY AND YOUR FIRST BORN CHILD!!!!!

Horrific! I was late on HOA due to loss of job! I owed 110.00 in dues and they charged me 539.00 in attorney fees! Said I was four days late, so they filed for lien and foreclosure for 15.00! Now they want another 500.00! I tried to call, and recieved no documents to my court date! Registered , Certified, sheriff..Not TO me!

Would give NO stars if I could. Terrible, terrible company, won’t answer their phone, won’t return phone calls. I paid this via cashiers check like requested, the check was cleared by my bank and I also got a return receipt confirmation of which OF COURSE SHE DIDN'T FOLLOW DIRECTIONS and put date and time received. Working with my HOA manager at my subdivision who is still showing a balance due even through the check was sent beginning of Sept and now they are charging me more fees??!!!!! I paid this, my husband talked to the attorney whose name was on the letter and he told my husband we were all good!!! This is a sorry excuse for a company, just terrible!

This is Raleigh's top vulture firm for HOAs and their management companies.

Pat DiVasto (not her true name, it is an alias registered as her "collections name") is not only impossible to reach by phone (her phone goes directly to voicemail constantly) but also slow to reply unless she's giving you the amount to pay. Also, this vulture collections company (calling them a law firm is a stretch and insult to an already unscrupulous industry) doesn't accept wire transfers.

It's hilarious to see how almost everyone else feels the same about Pat. I made the mistake and addressed all the emails to Mr. DiVasto. I don't feel so bad about that now.

If you would like to speak with someone who isn't an offensive and rude hater of all living things, ask for Ann Schroeder.

When you call they tell you just to email them. From the recording hard to make out what is their email address. No customer service.

Horrible, immoral, uncompassionate group of unprofessional people! Especially Pat...she is terrible. Smart mouthed, unprofessional, condescending, and rude. I find myself asking her in every email to please be professional. Had late HOA fees due to medical reasons and being an uninformed, first time home buyer. Balance was around $400. Made several payments, both to my HOA and to attorneys. Now balance due is $2800+ And that is from late, court and attorney fees! Charleston Management and Brownlee Whitlow make homeownership depressing and sad. I wish I could sell my home just so I wouldn't have to deal with them. Homeownership should be a joyous time, but not with them.

Terrible company who doesn't properly preform due diligence of the task you are paying for. They sent me a copy of covenants & bylaws from our HOA but didn't provide documentation to show that it was preformed in accordance with bylaws which I have obviously already read and understood. It's extremely frustrating for companies to take advantage of people.

I have closed hundreds of transactions with Norm and his team. Norm has handled numerous other real estate related issues for my companies and is a wealth of knowledge. Best real estate attorney in the triangle hands down. I have been his client for close to ten years.
Josh

I have worked with Brownlee Whitlow Praet & File for several years on legal matters with my company . The staff that I have worked with Todd, Pat, Ann, Daniel are very courteous, professional, knowledgeable and very responsive. I would recommend them to anyone.

Natalie Moseley

Natalie Moseley

in the last week-Working with Tammy is a great pleasure. She is very helpful and always gets the information I need in a timely manner.

Purchased multiple investment properties over the years, and Norm Praet and his team have done a good job in making the whole experience very smooth and friendly. I like the fact that they now have multiple locations.

I had similar senarios below; unfriendly staff and outrages charges including descrimination...
NC Board need to take action as soon as possible.

These people represent my HOA association and will threaten you with foreclosure proceedings at been two months late. The staff including assistants are rude and you go from a couple hundred to paying over a thousand dollars. Thanks fellas

I would definitely recommend Brownlee, Whitlow, Praet, and File to be used as an HOA law firm. The staff is very courtesy, professional, knowledgeable and very responsive. They handle everything in a timely manner and will always help you out in a bind. They provide great reports and feedback to any questions you have. They know the laws and stay up to date on anything that is pending. They do the majority of our work in North Carolina and I would refer them to anyone who asks. While it's never easy handling collections of accounts, they work very hard and always get the brunt of people not paying their bills on time.

While going through a divorce, I lost the ability to pay my HOA dues and therefore my account was transferred to Brownlee Whitlow Praet & File . law firm. The first person to answer my call was Pat DiVasto and she was just as sweet as she could be explaining in detail what my options were to pay the debt off. It was one of the most difficult periods in my life and walking in to make my payment to this law firm always (ironically) brought a smile on my face, mainly because Pat was so compassionate and understanding about my situation. Unfortunately, the following year the same thing happened.... my HOA account fell behind again. I immediately reached out to Pat and she immediately helped me take care of things again. She was always so kind and so patient, I enjoyed seeing her each month I would go in to drop off payments. I could not recommend this law firm more.

Terrible terrible law firm they send certified mail stating you must contact us for a payoff amount

So u contact them and they carve you 15 and 25 dollars

Seriously a joke and I have no problem admitting fault on late payment I will pay the late fee but when they just make up stuff and you call them
Out on the obvious after you contacted your financial and legal advisors ... they go silent and block you and then play games .

I had a horrible experience. Without going into details. The staff was never answering phones calls and when they called back they charged me with the call I received. Improper billing.... staff very unfriendly and seemed it was so difficult to answer basic questions...

Unfriendly staff.