Stephanie and her staff are professional, prompt, straightforward, and easy to work with. Stephanie charges a fair fee (honest about what this includes), keeps the child(ren) the priority, and will give you honest answers to your questions. Documents and event reminders are emailed in a very timely manner and her staff is great at answering any questions that may arise. I highly recommend her!

What an amazing Law Firm! I have 100% confidence in them and looking out for my best interest. My consult was fantastic and my family law matters where we resolved with ease.

I’ve been putting off writing this review because the whole situation just bums me out.

If you want a lawyer who will advise you and fight for you, DO NOT hire Stephanie Gurolla. My husband and I hired Ms. Gurolla for a simple case that should have taken 6 months, 8 months max. It took nearly 18 months. 18!

So, from the top...

Due to its simplicity, Ms. Gurolla agreed to take on our case for a flat fee. (It was still several grand, so the cost was nothing to sneeze at.) Once hired, it took 8 months to make any headway and go to mediation. During mediation, Ms. Gurolla offered no counsel and sat on her phone for almost the entire 3 hours! She also kept complaining that we shouldn’t even have had to go to mediation...as if we were wasting her time. (The mediator also turned out to be a lawyer buddy of hers who conveniently raised his hourly fee mere days before our mediation appointment.) No agreement had been met during mediation, so Ms. Gurolla said she would be in contact to further pursue our options.

Radio silence from her end for weeks. I, being ignorant to how these sort of legal processes work, allowed 2ish months to pass before finally reaching out. Ms. Gurolla claimed that we hired her only through mediation and her obligation was fulfilled. I was under the impression that she would represent my husband and I through final judgement. Upon re-reading the contract, I discovered tricky wording that somewhat backed her claims...but it also somewhat backed my claims too. (Be wary of these contracts as they can be interpreted in various ways.) Ms. Gurolla agreed to continue to represent us for an additional $1k+. Not being able to afford the retainer for a new lawyer, we reluctantly and halfheartedly agreed. I mean, the case wasn’t that difficult so we had some hope.

More months pass, we FINALLY get a court date. A day before court, we get an offer from the other party to settle. We were never advised that this was even an option. We ended up settling, with no help from Ms. Gurolla. Hiring her was utterly pointless. The settlement was not what we were hoping for. We were just so tired of how long this whole case took and wanted to be done.

Throughout the 18 months...each time we contacted Ms. Gurolla, we were met with masked contempt. It felt like we were annoying her. We became anxious anytime we had to deal with her. (We ended up primarily dealing with her assistant, Joanne...who was fantastic.) We felt duped because Ms. Gurolla had seemed so kind and competent at our consult. Had we known that once she got her money she would leave us hanging, we wouldn’t have hired her. My husband and I were extremely disappointed with her services.

Ms. Gurolla, if you happen to read this...there’s no point trying to reach out and “fix” this now that you received a poor review. You had many opportunities to make things right.

ETA: I forgot to mention, after we signed the settlement paperwork...we never heard back from Ms. Gurolla. We were never given a copy of the final judgement and she failed to submit the documentation to DCF (after she said she would). Weeks went by and nothing had been updated in their system. We had to meet with DCF multiple times to take care of it ourselves.

Definitely highly recommended I'm very thankful for them being honest with me and working with me in my times of of troubles

I utilized the law office of Stephanie Gurrola some years ago to handle a custody matter. She fought mightily for my girls to remain with me (their father) and provided me with great legal advice throughout the years of turmoil. Her expertise, compassion, and trust in me made the difference and now my girls are happy, thriving, and secure young women who just graduated with their Bachelor's degree.

They were extremely helpful and took the time to explain the process and grt me and my wife through it.

Excellent experience.

Attorney Stephanie Gurrola helped me in winning my case regarding my alimony. She did not waste my time and she was straight to the point. Great attorney.

Words cannot describe how grateful I am to you and your staff. You were honest, telling me the truth about my case, good and bad. I had a hard time coming to terms that I was getting a divorce in the first place. You prepared me for what I thought would be a hard battle. Because of your amazing work and compassion I was able to come to grips with the divorce and was VERY happy with the outcome. You were the light in my very dark tunnel. Thank you, thank you, thank you. If you are looking for an excellent attorney for a family law case, the Law Office of Stephanie Gurrola is exactly what you need.

Pro se or bust

Did not like the secretary attitude

Mrs. Gurrola very professional well diverse in the legal system. Willing to work with clients. Office Staff is cares about what is right.

Absolutely horrible experience talking to the man on the phone at the office. Not informative and yelled at me for asking questions. Not professional would not recommend don’t waste your time or money!

Best law office in Jacksonville, Fl

Great office, great staff! Would highly recommend to others.